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Ferman Ford
Clearwater, FL
4,948 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,948 Reviews of Ferman Ford
Verified Customer
Helpful July 05, 2023
I received two recall notices on my 2022 Explorer. Called and made a service appointment based on the recalls. I was told, it would be several weeks as "they are a very busy dealership", and that wo Called and made a service appointment based on the recalls. I was told, it would be several weeks as "they are a very busy dealership", and that would allow time to order the parts for the recall. I changed my schedule, drove my wife to work, then headed to Ferman at 8:00 AM appointment time. Once I attempted to check-in, I was told that there are no parts for my recalls, not just out of dealer stock, but haven't been available since January!! This was the middle of June!! They completely wasted my time, and made me feel as if they were doing me a favor squeezing me into this "very busy dealership". All the awhile we have purchased 4 vehicles from them and have recommended many others to this dealership just to be treated in such an unprofessional manor!! More
by teque13045
Employees Worked With
Jeff Vuncannon
July 05, 2023
Ferman was able to help me when other local and even not so local dealers were giving me the runaround. Helped me get my recall done in an extremely efficient manner, a quick oil change and great customer s so local dealers were giving me the runaround. Helped me get my recall done in an extremely efficient manner, a quick oil change and great customer service. More
by pattysquishy
Employees Worked With
Stephen Nardone
July 04, 2023
It was easy to get an appointment when I wanted and the service is very fast. Unlike another Ford dealership down the street, I felt like my business was appreciated, and no one tried to up sell me with t service is very fast. Unlike another Ford dealership down the street, I felt like my business was appreciated, and no one tried to up sell me with things I did not need. More
by colleen1229
Employees Worked With
John McVay
July 04, 2023
Angela did a good job, well enough for me to leave with the vehicle I wanted. Her and her supervisor worked through a few obstacles for me and the end result was a very good day. If future opportunity came the vehicle I wanted. Her and her supervisor worked through a few obstacles for me and the end result was a very good day. If future opportunity came up for me to used their services. I won't hesitate! More
by bigboy52197
Employees Worked With
Scott Walls/ Business Manager, Angelo Panico, Angela Cadavid Pulido
July 04, 2023
I went to this dealership as I had found online a truck that checked all the boxes for me. I got there as soon as they opened and the sales associate was knowledgeable about the vehicle and was able to ans that checked all the boxes for me. I got there as soon as they opened and the sales associate was knowledgeable about the vehicle and was able to answer all of the questions I had about the truck. He was not pushy and let me take the lead on decision making. The purchase process was seamless and everything was explained to me ip front. Pleasant buying experience. More
by acastignetti
Employees Worked With
Jose Molina, Frank Savranakis
July 03, 2023
Attentive to my needs, attentiin to detail, follow through, great price. Salesman Rick Tipton is an asset to your company. through, great price. Salesman Rick Tipton is an asset to your company. More
by greaterbaytree
Employees Worked With
Bob Murray, Rick Tipton, Eric Hager
