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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.2
2,310 Reviews

2,310 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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November 20, 2024

Our salesman KeVonn Mabon took excellent care of us during the sale & continuing on after the sale. Any problems or concerns we’ve encountered he has made it right. Highly recommend him. Service depa More

by lorib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevonn Mabon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

No follow up. Lies! Can't call, you get stuck in automation xxxx and voice mail box is a joke! Vehicle there for 3 weeks. Just keep stringing me along. I toldvtgem More

by Ferman_dodge_npr_service_sucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Logue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Michael Sessa at (727) 847-5555 EXT 1181 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 26, 2024

The online version of getting information is not a very good way for customers to communicate with a robo answering service not a good way to start More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Online robot
March 16, 2024

Just wanted to thank Pete for following up with me after he sold me my Jeep 3 years ago and serving my Jeep at Ferman. More

by Patvelinskyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Poth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Andrianopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Brunschmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

Mar 18, 2024 -

Patvelinskyrn responded

You are very welcomed.

December 05, 2023

Michael in service has been amazing at getting my vehicle up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and un More

by anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 18, 2023

Good good Good good Good good Good good Good good Good good Good good Good good More

by AJSIMA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna
Oct 19, 2023 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

June 12, 2023

This dealership has the absolute worst communication . The first water pump went bad few months ago had to call and call to get an update . They also told me then there was no water pumps available there More

by bogarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Bousquet
May 22, 2023

Very helpful and takes amazing care of his customers. People like him make me a loyal customer. I truly appreciate the hard work , effort, care, and amazing service David and the rest of the NPR team g More

by aescarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Franke
May 23, 2023 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

May 18, 2023

The car has had 3 rear ends. 1 was replaced because of a ft en noise under the 3/36 the next was replace under my service contract then the split drive shafts were replace and th More

by livingwater10327
Recommend Dealer
No
Employees Worked With
Service manager
May 19, 2023 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 15, 2023

Great experience, always an efficient operation. Why would anyone go elsewhere for services...efficient, reasonably priced, and friendly service...trifecta! More

by rob.g.marin@gmail.com
Recommend Dealer
Yes
Employees Worked With
David
May 15, 2023 -

rob.g.marin@gmail.com responded

Perfect!

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