Ferman Chrysler Jeep Dodge RAM of New Port Richey

I spoke with Mike on the phone about the vehicle I was interested in before going and he was able to talk numbers with me before I even got to the lot. He met me when I arrived and had the car ready to go interested in before going and he was able to talk numbers with me before I even got to the lot. He met me when I arrived and had the car ready to go. He knew upfront what I had to work with and was very informative and pleasant throughout the process with my many question’s. I wasn’t feeling pressured by any means and he made the whole process smooth. For the financing part, Scott was very patient and even helped me get a lower rate and explained the warranty process and how it all worked in a terms that made it understandable. They were aware of my approval through the bank and did not try to sell me on more than what I wanted. I Also loved the woman Sandy, at the front desk she was the sweetest and was helpful while I waited while they got the paperwork together. Thank you Ferman for making my car buying experience the best. Would recommend! I was very happy with my purchase when I left, and I also got a little Blue duck to go with my Blue Jeep! More

Our salesman KeVonn Mabon took excellent care of us during the sale & continuing on after the sale. Any problems or concerns we’ve encountered he has made it right. Highly recommend him. Service depa during the sale & continuing on after the sale. Any problems or concerns we’ve encountered he has made it right. Highly recommend him. Service department Mike Fink & Elizabeth Brunschmid always take excellent care of our new 2024 & our 2015 Jeep. You are in good hands if buying or servicing your vehicle with Ferman Jeep Chrysler Dodge Ram on Hwy 19 New Port Richey. More

Well took his time reviewed all the futures of the new car and actually followed it up with the phone call to see if I had any additional charges car and actually followed it up with the phone call to see if I had any additional charges More

Everyone is very nice and knowledgeable. The whole car buying experience was effortless and straightforward The whole car buying experience was effortless and straightforward More

Fantastic experience! Friendly staff, smooth process, and great deal on my new Ford - 5 stars! Friendly staff, smooth process, and great deal on my new Ford - 5 stars! More

The F &I person told me the leasing company was paying for my paintless, dent repair, and a warranty policy. I called them they said that was a lie. I asked for a refund but they only gave me a partial re for my paintless, dent repair, and a warranty policy. I called them they said that was a lie. I asked for a refund but they only gave me a partial refund. Your dealer scammed me out of about $1500 dollars. I’ll never recommend your dealer to anyone. More

Had excellent customer service with both Darrin and Scott. Would definitely recommend Ferman Dodge to family and friends. This the second vehicle i have purchased there and would definitely purchase th Scott. Would definitely recommend Ferman Dodge to family and friends. This the second vehicle i have purchased there and would definitely purchase there again. More

I had a great buying experience. It's not often that I plan to buy a new vehicle but I can see myself as a repeat customer at this dealership because of the great people here. It's not often that I plan to buy a new vehicle but I can see myself as a repeat customer at this dealership because of the great people here. More

My mother-in-law (Mary) and her husband (no longer with us) previously purchased their Ram 1500 from Ferman Chrysler Jeep Dodge Ram. Their previous purchase was challenging due to financial issues which sh us) previously purchased their Ram 1500 from Ferman Chrysler Jeep Dodge Ram. Their previous purchase was challenging due to financial issues which she and her husband were subjected to by no fault of their own. With the passing of her husband, the higher payment has been presenting an extra challenge. Kim and I are visiting Florida and yesterday chose to return to Ferman with Mary to see if there was a possibility of finding an alternate vehicle to lower Mary's monthly payment. As a first experience for Kim and I, we now understand why Mary wanted to try Ferman Chrysler Jeep Dodge Ram first. Darren met us at the door, immediately introduced himself and then listened. Many times, salespeople have ignored Kim and focused on me. That is always a mistake. Darren did not make that error. He made several inquiries as to our needs and then proceeded to find options. Darren presented no pressure and simply offered to show us various vehicles on their lot which could possibly fit Mary's needs. It just so happened that a suitable vehicle was on their lot. A used Jeep Grand Cherokee Limited...4x2, V6. This was the unicorn we needed. Not a popular choice of vehicle to be sure...however, perfect for Mary and an opportunity for Ferman to releive their lot of a difficult sale. We settled on a fair price which would effect the change in monthly payment needed. Next up was Scott, the business manager. We all hear about business managers working extras into a deal...but I will say that Scott not only worked some financing magic, but he also treated Mary and this situation with respect. We all worry about our parents being taken by a dealership. We would now trust sending Mary to Ferman Chrysler Jeep Dodge Ram alone. I think that is about the best compliment I can give. We would return to the dealership if ever we were in the Florida auto market. An honest sale, at a fair price with a comfortable experience.. Can you really ask for more? Cheers and thanks to Darren and Scott and the rest of their team. If you have a challenging situation...or not...we would recommend giving them a try. More

The service department is the only reason I bought my Pacifica from Ferman. They are superior. Pacifica from Ferman. They are superior. More