Ferman Chrysler Jeep Dodge RAM of New Port Richey

My purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need fo of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging vehicle purchases I've done in 39 years of buying/selling cars. All that being said, I had an excellent buying experience, and all staff members I worked with were friendly and efficient. Neil Giles, however, stands out as simply one of the best salesmen I've ever worked with. His communication was outstanding with me across the nearly month-long process it took to get this vehicle to me. He was zero pressure, thorough when responding to my many questions, timely with answers on anything, and was just a friendly guy to work with. He is what all vehicle salespeople should be like, and if we ever find ourselves over in the New Port Richey area we'll stop by and I'll shake his hand. Lastly, I very much appreciated that of all the dealerships I worked with across 5 states to find the best deal I could, Ferman was one of the only that did not try to tack on a bunch of dealer-installed unnecessary/unwanted add-ons like underbody protection, window etching, tint, etc etc. I hate bait and switch tactics like that. Advertising low prices and then adding back things like that is an immediate turn-off for me as a buyer and I leave any dealership that does it. The price for my Jeep was the price shown, plus the up-front communicated processing/tax/title/license fees. Ferman needs to maintain that practice, as it'll attract more buyers like me. Thanks again for a solid experience, and best of luck as you continue to recover from Hurricanes Helene and Milton! More

I asked about the acceleration of my car and if it was normal as it seemed off, car salesman said yes it was fine however I had to replace the part within a week of having my car. normal as it seemed off, car salesman said yes it was fine however I had to replace the part within a week of having my car. More

Pete was very helpful in finding my truck and getting the options I wanted in a timely manner. options I wanted in a timely manner. More

Pete made buying the Jeep stress free. He is a straight shooter, no xx, just highly professional and personable. I will certainly recommend him to potential customers! He is a straight shooter, no xx, just highly professional and personable. I will certainly recommend him to potential customers! More

Great price on our new Wrangler but some of the financial benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars off, never mentioning we would have to pay 349.18 month in interest. You can do the math 349.18 x 4 payments = 1396.72. If we paid it off early we would receive a bill for 1,000.00 all the while neglecting to tell us we could a lump sum payment and to leave enough for 4 payments. Nothing illegal just unethical. So buyer beware. More

Awesome team work. Love my new Jeep. Thanks for making it happen. Lost my other new jeep in a flood and in 1 day was in a new one. Go see them Love my new Jeep. Thanks for making it happen. Lost my other new jeep in a flood and in 1 day was in a new one. Go see them More

I appreciate being taken care of. Second vehicle from this dealership. Easy transaction without any hassle. Second vehicle from this dealership. Easy transaction without any hassle. More

Customer service was great. Every one took their timr and msde sure we understood what was going on with the sale. Every one took their timr and msde sure we understood what was going on with the sale. More

No pressure sales which I appreciate a lot. Very transparent and friendly, actually made the car buying experience enjoyable. Thank you guys! Very transparent and friendly, actually made the car buying experience enjoyable. Thank you guys! More

Very friendly staff. Treated with respect. Comfortable surroundings. Sales rep Devin was very helpful in showing us some of the details with the Compus. We are very satis Treated with respect. Comfortable surroundings. Sales rep Devin was very helpful in showing us some of the details with the Compus. We are very satisfied. More