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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,904 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our ...
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24314 State Road 54

Lutz, FL

33559

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Showing 1,904 reviews

June 09, 2023

Everything was great and the service wait was not too long. I like the new text feature for when your vehicle is done or updates during service. More

by Amber Lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 08, 2023

I have been going to Ferman Chrysler for over 5 years and have always have great customer service. Kevin who helped my son and I was exceptional and the Finance Boss Man was smooth and really took the time More

by Lili
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Wicklien
Jun 08, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 05, 2023

Salesperson was great. Finince part took longer than I would have liked. But overall experience was great . More

by tsdal
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Bursztyn
Jun 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 04, 2023

I was very pleased that Mr. Cooper listened to my description of the strange behavior I was experiencing with the air conditioning system in my one month old '22 Dodge Challenge More

by user23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cooper
Jun 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 04, 2023

Great service, very smooth experience from start to finish! Waiting area was also very nice with snacks and drinks available. More

by ARLOFULLER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Friend
Jun 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 03, 2023

The gentleman where helpful understanding are needs. I love the communication and customer services best place. Later on we’ll come back again. More

by Miranda.maria47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Donici
Jun 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 03, 2023

The gentleman very helpful in understanding our needs. I love the communication and customer service. Later in future we’ll definitely come back. More

by Miranda.maria47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Donici
Jun 05, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 30, 2023

Service and service representative was excellent and very efficient. Will refer anyone I know needing service to this shop. More

by Rich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 30, 2023

Oil change was done in a timely manner & pricing was given for replacement of front wipers. Brian was friendly and communicated well. More

by KB- Tampa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - Service Dept
May 31, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 28, 2023

Jason was great to work with! 10/10 would recommend and use them again is I need a new car! More

by alexnirenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason speed
May 30, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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