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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,904 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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24314 State Road 54

Lutz, FL

33559

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Showing 1,904 reviews

December 03, 2023

They actually do care about their customers and go above and beyond to make the entire experience enjoyable. More

by GSAUNDERS591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept
Dec 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 02, 2023

From start to finish hector did an outstanding job. I felt like he actually cared. More

by pappas87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hector
Dec 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 02, 2023

Everything was fine. Quick and easy. Appointment was easy to set up. I have no complaints More

by anlex97@msn.com
Recommend Dealer
Yes
Employees Worked With
You are only listing sales employees
Dec 04, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 01, 2023

Timmy went above and beyond to help me get in my new Explorer! Even stayed about 3 hours after closing! More

by Amy H
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Timmy Pritchard
Dec 01, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 24, 2023

Awesome dealership and staff. Very knowledgeable and professional. They knew what we wanted and delivered! More

by sbstress10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Speed
Nov 28, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 21, 2023

It took a bit of time to get my vehicle checked in. The staff was quite busy. Once the advisor was available, it was all great. More

by BillE-Jeep2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This was a service appointment - not sales
Nov 21, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 21, 2023

Always seems like we have a good experience with this dealership, whether it's purchasing or service! More

by firstfulk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo in Sales, Mark in Service
Nov 21, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 16, 2023

Excellent customer service, excellent communication on what needed to be done, timely repair, very happy customer! More

by Gina H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Apuntez
Nov 17, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 15, 2023

Quick and easy. I like to sit and relax while my car is being worked on and I like to stay outdoors to do that. It is very easy there. My Ferman associate is easy to More

by patsbags2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Nov 15, 2023 -

patsbags2 responded

Everything was great

November 09, 2023

My service visit was handled promptly and professionally. Brian and theb service team were great More

by am.prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 10, 2023 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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