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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,892 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,892 reviews
December 18, 2023
Excellent service of my vehicle in timely manner. Keith Smith, service manager was very polite to explain all services needed for my vehicle. Keith Smith, service manager was very polite to explain all services needed for my vehicle. More
by DhiruSPatel
Employees Worked With
Keith Smith
December 18, 2023
Hector the service writer delivers amazing customer service and truly represents the dealership well. This also goes for all the staff involved in the identifying the issue that needed correcting. Th service and truly represents the dealership well. This also goes for all the staff involved in the identifying the issue that needed correcting. The service manager has developed a great team! More
by scottvhechler
Employees Worked With
Hector
December 14, 2023
Mark provided the most professional service and made the experience enjoyable. Rated a 10. All-Boxes-Checked. And looking forward to my next visit. Thank-You experience enjoyable. Rated a 10. All-Boxes-Checked. And looking forward to my next visit. Thank-You More
by Savion17sweenty
Employees Worked With
Mark in Service
December 12, 2023
Excellent customer service, professional, compassionate, and caring makes you want to come back. highly recommend getting any veh serviced any Ferman in lutz fl. and caring makes you want to come back. highly recommend getting any veh serviced any Ferman in lutz fl. More
by grover3288
Employees Worked With
brain guest
December 11, 2023
Excellent customer service, professional, compassionate, and caring makes you want to come back again and agian and caring makes you want to come back again and agian More
by 3terrones
Employees Worked With
December 07, 2023
THESE PEOPLE ARE SCAM ARTISTS I had just recently bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it s bought a car through this dealership about 2 months ago and my car was already starting to have a good amount of issues. I took my car in to get it serviced and later the sales rep James Soto called me and tried ripping me off by $5,000 saying that my car had a bunch more issues than what it actually had when my car was getting serviced there. It doesn’t even make sense why he would be calling me because he’s not even in the service department. I took my car to a different mechanic that was recommend by 4 people I know to get everything looked at and fixed and they called back and are only charging me $700. Also not only that but I asked the Ferman service department to take a look at some smaller fixes to my car but none of that was even touched. My car just sat in their lot for 4 more days when I could have had it back way more early. Myself and my parents have told everybody we know personally not to buy through ferman especially through this one in Wesley Chapel. THESE PEOPLE ARE SCAM ARTISTS More
by Dm100100
Employees Worked With
James Soto
