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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,918 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,918 reviews
March 23, 2019
Great service Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the same great service and attitude as we did from day 1. Facilities at ferman are top notch and thats the way they treat you. A+ More
by Hemi Rob
Employees Worked With
Brian Guest
March 23, 2019
Brenda is an exceptionally outstanding Service Rep Outstanding Service call. I appreciate professionals in maintenance and service. My service was executed on time and done to standard. Brenda shoul Outstanding Service call. I appreciate professionals in maintenance and service. My service was executed on time and done to standard. Brenda should be promoted. A true professional. She takes care of business. VR Jim Gregory More
by Jamesdgregory
Employees Worked With
Brenda
March 23, 2019
It was all purched by phone, flawlessly!!! Very efficient from the first call to the taking position of the vehicle. My sales associated did it all without complaint, even arranged a currier t Very efficient from the first call to the taking position of the vehicle. My sales associated did it all without complaint, even arranged a currier to come to my home, 2.5 hours away to sign paper . . . That is customer service. Very impressive! More
by alex1951
Employees Worked With
Ken Gilliam
March 22, 2019
Amazing!! Amazing customer service! Spent the time to help us find the perfect jeep for us! Fell in love with a brand new 2018 Jeep Wrangler Unlimited Sahara! Amazing customer service! Spent the time to help us find the perfect jeep for us! Fell in love with a brand new 2018 Jeep Wrangler Unlimited Sahara! My dream vehicle!! Thank you Shamir and Bobby for making my dream a reality!!! #dreamsdocometrue More
by Rvoldt2
Employees Worked With
Shamir and Bobby
March 21, 2019
I recalled part was replaced in my 2015 jeep A recalled part was replaced in my 2015 jeep along with the routine oil change. Both seem to be done accurately. Most importantly I was greeted and t A recalled part was replaced in my 2015 jeep along with the routine oil change. Both seem to be done accurately. Most importantly I was greeted and treated very well from the time I walked in until the time I left. The gentleman handling my service appointment could not have been more courteous and professional. I would highly recommend him and believe that he is an asset to Ferman More
by KCjeep
Employees Worked With
Anthony Cagley
March 20, 2019
Oil filter fix Brenda really helped get my car in and out of service. It was quick and seemless with no hassle. Will go back to her again. Brenda really helped get my car in and out of service. It was quick and seemless with no hassle. Will go back to her again. More
by Mike123
Employees Worked With
Brenda
March 16, 2019
My service rep Brenda was great! Brenda went above and beyond to take care of my problem and was very friendly! She worked with the service Tech to make sure that I was taken care of Brenda went above and beyond to take care of my problem and was very friendly! She worked with the service Tech to make sure that I was taken care of with the best price More
by JGirdler
Employees Worked With
Brenda
March 15, 2019
Awesome Experience This is our 3rd time purchasing from Ferman and we wouldn’t go anywhere else. I highly recommend purchasing your vehicles here. Kathy Meyers has been This is our 3rd time purchasing from Ferman and we wouldn’t go anywhere else. I highly recommend purchasing your vehicles here. Kathy Meyers has been our sales lady for all of our purchases and she is outstanding. Lorenzo in the office works hard to get you the best deal for financing too. More
by Imalzone
March 15, 2019
2019 Ram 1500 Limited Sales rep was excellent. Was able to beat out the competition and delivered stellar service and follow-up. Will definitely recommend Ferman to all th Sales rep was excellent. Was able to beat out the competition and delivered stellar service and follow-up. Will definitely recommend Ferman to all that I know. Best More
by johnfinklea3
Employees Worked With
Robert Fioretti
March 08, 2019
Great Experience Eric listened to what we were looking for, asked us follow-up questions to ensure he was able to deliver us exactly what we wanted and left 100% satis Eric listened to what we were looking for, asked us follow-up questions to ensure he was able to deliver us exactly what we wanted and left 100% satisfied. More
by Lori_O
Employees Worked With
Eric Yaker, Sales Training
