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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,904 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,904 reviews
April 18, 2024
Quote for vehicle was sent to me late 4/17/24. Signed and returned on morning of 4/18/25 (today). Sent screenshot of balance in checking account ($50k+), completed online financing. They asked whe Signed and returned on morning of 4/18/25 (today). Sent screenshot of balance in checking account ($50k+), completed online financing. They asked when I could come get it. I said tonight or tomorrow morning. Sent a copy of my license and indicated I was veteran. Received text "OK perfect". Hour and a half later, while making arrangements to pick it up, received a text they sold it after promising it to me. Is it because I said I was veteran? They will not respond to give me an answer. They saw in my checking account I had plenty of cash. Why didn't they call me and give me a chance? More
by hudson.ft
Employees Worked With
Not sure who I talked with other than Heather Stover, some rude guy last night called when I indicated I did not want a service plan and didnt need transportation.
April 13, 2024
So far so good! Michael was very attentive. He even put some gas in my car because it was very low. Michael was very attentive. He even put some gas in my car because it was very low. More
by wa98zoo
Employees Worked With
April 13, 2024
Jason was excellent. . Very professional, knowledgeable and did not feel pressured at all. Highly recommend Jason and Ferman Chrysler Jeep at Wesley Chapel. . Very professional, knowledgeable and did not feel pressured at all. Highly recommend Jason and Ferman Chrysler Jeep at Wesley Chapel. More
by melody.daly
Employees Worked With
Jason Speed
April 12, 2024
Michael provided exceptional customer service and worked to address the concerns I had when I brought my car in. to address the concerns I had when I brought my car in. More
by Kelly Patterson
Employees Worked With
April 09, 2024
Kevin is a true profession, who was courteous and attentive to my needs, reviewed my four wheel alignment results, gave me his feedback, asked if there was any questions or complaints, updated me on attentive to my needs, reviewed my four wheel alignment results, gave me his feedback, asked if there was any questions or complaints, updated me on the Dodge Charger side-curtain airbag recall campaign and at the conclusion of our transaction, he"thanked me for my business! Kudos to you Kevin and to the Service Director for having employees who are exceptional...... More
by David Tanner
Employees Worked With
Kevin, Service Advisor
April 08, 2024
Teresa was great. Not only friendly, but professional and knowledgeable as well. I look forward to working with her again in the future. Not only friendly, but professional and knowledgeable as well. I look forward to working with her again in the future. More
by Gladiator
Employees Worked With
Teresa
