Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Brian Guest is the Best Our Jeep Grand Cherokee has been a very reliable vehicle but Brian Guest is even more so! We have found Brian to be highly professional and responsiv Our Jeep Grand Cherokee has been a very reliable vehicle but Brian Guest is even more so! We have found Brian to be highly professional and responsive to customer concerns. He easily translates technical mechanical details into easy to understand and accurate statements. Brian manages costs fairly and transparently and as cost conscious customers we truly appreciate that. He knows that customers do not look forward to car repairs but Brian makes it as pleasant and professional as possible and his sense of humor is genuine. After the AC condenser was replaced in one day (on time and on budget) we received a CLEAN car with ice cold air. We have serviced a number of vehicles we own over the past 15 years at Ferman Acura and found the service in Wesley Chapel to be true to the high standards of the Ferman Family name. Keep up the great work! Steve & Holly More

So helpful and thorough The guys where so helpful and kind. Very patient with me . They where so on top of finding the issue. I can in explained the issue. They handled it al The guys where so helpful and kind. Very patient with me . They where so on top of finding the issue. I can in explained the issue. They handled it all and took the stress away from me. I was dealing with my dad passing and they completely handled it all , gave me a car, and simply cared More

No stress oil change I had a appointment and Brenda got me in and out before I knew I was very please with the service and timely manner it was done I had a appointment and Brenda got me in and out before I knew I was very please with the service and timely manner it was done More

Great Dealing Kathy was great, we were contacted promptly after submitting the online quote request. Told her the RAM 1500 we were interested in, and she provided a Kathy was great, we were contacted promptly after submitting the online quote request. Told her the RAM 1500 we were interested in, and she provided additional 1500's in the same price ranges with a variety of considerable options. The sales and finance experiences provided were A+ and we would gladly purchase/lease and recommend Ferman in Lutz, FL to our friends and family. More

accomodating I had to go out of town unexpectedly and they were able to get my car in and serviced very quickly and efficiently. good service. I had to go out of town unexpectedly and they were able to get my car in and serviced very quickly and efficiently. good service. More

Excellent sales staff..Mike and Kathy Since moving to Florida, I have found it difficult to find a dealer that is helpful and transparent. I contacted their internet sales person Kathy Mey Since moving to Florida, I have found it difficult to find a dealer that is helpful and transparent. I contacted their internet sales person Kathy Meyers to inquire about a Dodge Challenger I saw on line. Her response was immediate and pleasant. I decided to make the hours drive to see and meet Kathy and her sales manager Mike Patrikis. I was not able to bring my trade that day, but Kathy did show me the car, gave me a price and offered a test drive. I declined the test drive not being sure I positively wanted that particular car. I went back with my trade, was given a fair value and agreed to a deal. Unfortunately, we had two deaths in the family and I had to leave the state for a period of time. Kathy told me not to worry, the car was mine and I was asked to a credit card deposit to hold the car. That was very fair. These people are unlike most in the car business. Understanding, kind and have credibility. I would highly recommend this dealership, especially Kathy and Mike. More

Routine service At a regularly scheduled maintenance service the technician found a misfiring of the #4 cylinder on my 2015 Chrysler Town and Country minivan. The pro At a regularly scheduled maintenance service the technician found a misfiring of the #4 cylinder on my 2015 Chrysler Town and Country minivan. The problem was corrected under warranty and I was on my way again after e few days in the shop. Kevin the service representative kept me abreast of the situation and was very helpful throughout the repair. The service I received was not extraordinary, it was what I have grown to expect from this dealership. Great place to buy a vehicle and keep it maintained. David K. More

Great service Brenda was very professional. She recorded my requests for tire pressure and valve stem caps along with an oil change and tire rotation. The 25,000 mi Brenda was very professional. She recorded my requests for tire pressure and valve stem caps along with an oil change and tire rotation. The 25,000 mile service was completed perfectly in around an hour. More

Amazing! They will bend over backwards to work for you! Robert Packer and Kathy Meyers are awesome. We will never buy a car from anyone else again. So professional and courteous. They treat you like family. Robert Packer and Kathy Meyers are awesome. We will never buy a car from anyone else again. So professional and courteous. They treat you like family. Can’t say enough good things about them. More

Quality Service I received a service with higher quality and promptly service; I am very impressed with their customer services experience. I always jo to the waiti I received a service with higher quality and promptly service; I am very impressed with their customer services experience. I always jo to the waiting area that’s very confortable More