Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Brad and the entire staff are exceptional I purchased a CPO 2018 Jeep Renegade from Brad. He listened to all my requirements and showed me every vehicle I was interested in. He is very knowl I purchased a CPO 2018 Jeep Renegade from Brad. He listened to all my requirements and showed me every vehicle I was interested in. He is very knowledgeable and there was no pressure. When it came to financing, the gentleman I dealt with could tell I was not happy with the interest rates being put forward. He went above and beyond to find me the rate I was looking for! All of this between 7pm and 10pm because that was the only time I could make it in. Very great experience! More

First New Car Experience Bought my first new car with Ferman. John made the entire process go very smooth. I drove from Orlando to get my new truck. With Johns’ extra efforts Bought my first new car with Ferman. John made the entire process go very smooth. I drove from Orlando to get my new truck. With Johns’ extra efforts I was in and out in under 2 hours and he took care of all my questions and concerns without hesitation. I am very happy in my new 2019 Dodge Ram 1500 Rebel. Thanks to John Hurley and the whole team at Ferman for your excellent service. You now have a customer for life. More

Bill is excellent Bill took really good care of me. He went above and beyond to get my Jeep fixed correctly. I really appreciate everything he did for me. Bill took really good care of me. He went above and beyond to get my Jeep fixed correctly. I really appreciate everything he did for me. More

In for service. Brian is an excellent advisor. Every visit to the dealership, Brian askes the right questions in order to understand exactly why I am brining me Jeep Brian is an excellent advisor. Every visit to the dealership, Brian askes the right questions in order to understand exactly why I am brining me Jeep in for service. More

Great, advisor pays attention to my needs and what concerns. Excellent service, job completed on time Never before received so kind service. Eventhough I did not have an appointment the effort was done to receiv Excellent service, job completed on time Never before received so kind service. Eventhough I did not have an appointment the effort was done to receive my car Appreciate it More

Just a plain waste of my time. Went in to trade car in for a Jeep. For starters the amount was $8k less than payoff. Didn’t think it would go that low. Then salesman didn’t even run Went in to trade car in for a Jeep. For starters the amount was $8k less than payoff. Didn’t think it would go that low. Then salesman didn’t even run our credit. Just said payment would be in the $800-900 range. That assumption would’ve put us in the mid to high teen interest rate. More

Awesome Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! More

Kevin H. Was very professional and got the job done right! While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warra While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warranty work. Kevin H. had me in and out quickly and the job was done right. More

Best Price in Nearly entire state I had been searching for a little more than two weeks for a new or used 2019 Ram 1500 with a limited budget. I wrote many dealerships with the criter I had been searching for a little more than two weeks for a new or used 2019 Ram 1500 with a limited budget. I wrote many dealerships with the criteria hoping to get close to the $25000 I had available. Only 2 dealers came close one with a used one with 2700 miles and another brand new with 58 miles. Fermen came within $300 of the competing dealer that had the used one so Fermen it was! We rented a vehicle made lots of phone arrangements with Tommy Drain our salesperson to drive across the state from Melbourne Beach to Wesley Chapel on a Saturday morning with the intention of leaving in plenty enough time to drive back and return the rental. We were greeted as soon as we arrived, Tommy was located and we started the process. Everything worked out as it should have and we were out of there with my wife driving the new Ram in a little over 2 hours. My only disappointment was that no other dealer closer to us seemed to be able to come close to their price with some suggesting it was a bait and switch. The price they quoted me on the phone was exactly what I paid! I was required to finance a minimum amount for 6 months maximum to qualify for a specific rebate but knew that ahead of time. More

Friendly, professional and efficient as always Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way b Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way but so far I’m satisfied. He kindly advised me to bring the car back as soon as the other issues start to pop again. As a customer, what we look for is not an absolute service BUT, attention, expertise and kindness. Ferman and employees have never let me down on these three qualities. Bill didn’t. More