Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Great Dealership The service department is outstanding. Individuals like Brian Guest are quick to understand what is needed and to make sure it happens. The friendli The service department is outstanding. Individuals like Brian Guest are quick to understand what is needed and to make sure it happens. The friendliness of everyone at Ferman has been a welcome change to many businesses. Mr. Cooper the service manager runs a great shop and my experience is they get it done right the first time. I drive 40 miles each way to have them service my SRT challenger. More

Excellent Brian always goes the extra mile to please. He is the best service writer that we have ever had anywhere. We just love his level of professionalism Brian always goes the extra mile to please. He is the best service writer that we have ever had anywhere. We just love his level of professionalism and his personal touch! This is my daughters first new vehicle and she/we trust Brian to take care of her needs. It can be a very challenging experience for a young lady to have her vehicle serviced by herself, but with Brian we do not have any concerns! We just love Brian! More

Custmer Experience at Wesley Chapel Ferman Dealership I had two experiences in one week; one with new car sales and the other with the used car sales force.Both experiences were very positive unlike a pre I had two experiences in one week; one with new car sales and the other with the used car sales force.Both experiences were very positive unlike a previous dealership that I had been to. Sales people were very pleasant, informative, no pressure and easy to work with.If they could not answer a question they stated such but said they would find out and did. At one point I had to wait a considerable time for finance due to connection at the DMV being slow, and I was continually informed of the progress ie not left waiting and wondering. I would recommend this dealership. I am a seasoned car buying customer and have been through this experience numerous times to be able to know. More

Anthony in the service department went above and beyond on helping me with my truck! Service department had my truck done in a timely manner. on helping me with my truck! Service department had my truck done in a timely manner. More

Always good service They have been servicing my Jeep for 7+ years and never had any major issues with the service that has been accomplished. They do good work. They have been servicing my Jeep for 7+ years and never had any major issues with the service that has been accomplished. They do good work. More

AWESOME PROMPT EXCEPTIONAL SERVICE...EVERYONE IS FRIENDLY AND EAGER TO ASSIST...THE WAITING AREA IS VERY CLEAN AND NICE...THEY MAKE SURE TO GET YOUR CAR BACK PROMPT EXCEPTIONAL SERVICE...EVERYONE IS FRIENDLY AND EAGER TO ASSIST...THE WAITING AREA IS VERY CLEAN AND NICE...THEY MAKE SURE TO GET YOUR CAR BACK TO YOU AS QUICKLY AS POSSIBLE...THEY RESPECT THAT YOUR TIME IS ALSO VALUABLE... More

I had a great experience! It was painless and quick. Bradley Butler was a great help and I will recommend to friends and family! Thank you! Bradley Butler was a great help and I will recommend to friends and family! Thank you! More

Search for hard to find Hybrid The staff worked hard to find a Pacifica Hybrid in the color and model that we wanted. They located a car within a 500 mile range and brought it to u The staff worked hard to find a Pacifica Hybrid in the color and model that we wanted. They located a car within a 500 mile range and brought it to us. So far everything has been better than expected and we are very pleased with the staff and the automobile. More

Service on my jeep My appointment was 11 and I was ten minutes early but made no difference, I was met by my service rep who met my every needs and had me out of the dea My appointment was 11 and I was ten minutes early but made no difference, I was met by my service rep who met my every needs and had me out of the dealership in timely fashion More

Enjoyed my experience I arrived early and was still taken. T My service advisor listened to my concerns, and German was able to addresses all of them within the estimate I arrived early and was still taken. T My service advisor listened to my concerns, and German was able to addresses all of them within the estimated time I was initially given More