Ferman Chrysler Jeep Dodge RAM Wesley Chapel

I am very happy with my new Ram truck! And I was attended by sales representative Domingo Hernandez. I recommend this Dealer Ferman in Lutz Fl attended by sales representative Domingo Hernandez. I recommend this Dealer Ferman in Lutz Fl More

Thanks! I'm very happy with my purchased of a 2019 Dodge Challenger that I love :) I definitely recommend them, I will return for future business Thank you I'm very happy with my purchased of a 2019 Dodge Challenger that I love :) I definitely recommend them, I will return for future business Thank you so much More

Always great service I always receive exceptional service from the service department at Ferman Chrysler Jeep Dodge Ram. They are courteous and fair with their pricing. I I always receive exceptional service from the service department at Ferman Chrysler Jeep Dodge Ram. They are courteous and fair with their pricing. I highly recommend them. More

3 month check-up (oil,tires and multi-point inspection) I purchased the (three oil change package) good deal. Just make an appointment, come in, give your name and your done. Like I said your done, the serv I purchased the (three oil change package) good deal. Just make an appointment, come in, give your name and your done. Like I said your done, the service is fast, clean and honest. Thank You. More

Mr. Wayne my personal Batman! :) Mr. Wayne truly saved my day. I can't thank him enough for the best customer service and most honest Dealer experience I have ever had. This whole dea Mr. Wayne truly saved my day. I can't thank him enough for the best customer service and most honest Dealer experience I have ever had. This whole dealership has a warm family welcoming atmosphere and they will continue to have my business/ recommendations in the futre! WOOHOO!! Great job guys!! More

Thank you, Ferman! Great job! This is the second vehicle I’ve purchased from this dealership. I’ve had nothing but a great experience in both cases. From the time we arrived to the This is the second vehicle I’ve purchased from this dealership. I’ve had nothing but a great experience in both cases. From the time we arrived to the time we drove off in our newly purchased vehicle was a very pleasant experience and a fair deal. We will happily come back again. More

Service vs Sales Service people are very helpful and polite. But, I would never buy another vehicle from Ferman, sales person wasn't too bad, but management "sucked" Service people are very helpful and polite. But, I would never buy another vehicle from Ferman, sales person wasn't too bad, but management "sucked" We waited almost six hours for the paperwork to be done, from before 3PM to almost 9 PM. I mentioned to the sales manager that we could use something to eat and he ignored us, just said they were short handed and we would have to wait. If we had to do it again we'd walk out and Ferman could have kept their 50,000 dollar van. More

Great Service Manager I wanted to take a minute and review my experience with the Service Manager Anthony. My wife and I purchased a 2018 Grand Cherokee last summer that I wanted to take a minute and review my experience with the Service Manager Anthony. My wife and I purchased a 2018 Grand Cherokee last summer that was having an issue we believed should be covered under the warranty. We were hearing a creaking noise in the under carriage frequently. The vehicle was first serviced in Feb. 2019 but the tech could not hear the noise. In October 2019 we returned the vehicle back to the dealership because the noise was much more noticeable. After discussing the issue with Anthony, he worked with the Tech to identify the problem and get it corrected. The service was covered under the warranty and my phone calls and personal encounter with Anthony were terrific. He is a true professional in your service department. He also worked it out to provide my wife a replacement jeep while our jeep was being serviced. Awesome work! Thanks so much Anthony! Mike Jackson More

Battery completely dead. Car hauled in. My Dodge Caravan died. Car was brought to the service center by AAA Service. I received excellent service from Brian Quest that prepared work order an My Dodge Caravan died. Car was brought to the service center by AAA Service. I received excellent service from Brian Quest that prepared work order and vehicle was taken for repairs very quickly. More

went for regular maintenance Staff was friendly and nice and service was done quickly. I haven't waited at the dealership for car to be done although they have a nice waiting area Staff was friendly and nice and service was done quickly. I haven't waited at the dealership for car to be done although they have a nice waiting area for customers. William called me as soon as my car was ready. More