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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,568 Reviews

3,568 Reviews of Ferman BMW - Service Center

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September 28, 2024

I live in St. Saint Petersburg & I drive all the way to Palm Harbor for the service. I have been going there for over six years. I’ve never had a problem. my servi More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
September 28, 2024

I was very impressed with the knowledge and professionalism I received from everyone at this dealership. More

by vickylynne44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Tyzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Everyone at Ferman BMW is always very friendly. Smooth check in and check out process. More

by Dozenroses13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerhill
September 26, 2024

Best customer service ever I will hardly recommend very nice and clean the salesman is the best More

by aixarentas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Callipare
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I went in for an oil change and they shorted the engine 2 quarts of oil. When I pulled out on the interstate, I got a warning notice on the display screen to add 1 quart of oil ASAP. How is that possible, Fr More

by fshrkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Jamie always provides great service. Everyone is nice and helpful. She was able to get my car fixed and out me in a loaner. Thanks Jamie More

by acorle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

When it comes to service Roy Landis wrote the book. Another excellent experience. Keep it up Roy! More

by crosner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Landis
September 24, 2024

The Service Department in particular a man by the name of Nick Hawk was extremely rude, condescending, and unprofessional! I will Never go to Ferman service center again because of Nick Hawk. He disresp More

by Mark Palm Harbor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Roland was most helpful. He went over my service schedule with me. I was too early for an oil change! More

by kakmoore18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
September 23, 2024

The service center is great. Just takes a long time when you're dropping off with the paperwork. If you have already been there and info is correct, it shouldn't take that long t More

by prix001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It wasn't sales
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