Ferman BMW - Service Center

Good dealership trying hard to work around the policies of a careless manufacturer. 'We are not responsible, per company policy" is not a good way to entice customers to continue to buy BMW products. Bu of a careless manufacturer. 'We are not responsible, per company policy" is not a good way to entice customers to continue to buy BMW products. But then, I am wasting my time because BMW claims they have no control over their dealers. Nice arrangement. Nobody is accountable for anything... More

Great service with continued connection with me in the waiting area my service rep was terrific. waiting area my service rep was terrific. More

The service person that helped us was very patient and detailed explaining how all the driver settings work! detailed explaining how all the driver settings work! More

The service people are always friendly and professional. Sometimes they even have a sense of humor. Sal is always very helpful! Sometimes they even have a sense of humor. Sal is always very helpful! More

Sal and his team are great to work with. Very knowledgeable and professional. Always available to answer questions. Very knowledgeable and professional. Always available to answer questions. More

Very professional, friendly, knowledgeable staff. Cognizant of customer time. Never have any issues with this dealership. They know what they are doing. Cognizant of customer time. Never have any issues with this dealership. They know what they are doing. More

Completed the service as I waited. Always happy with Andrew, he provides open and effective advise. Always happy with Andrew, he provides open and effective advise. More

Clear explanation of service needed,timely completion of service, helpful rideshare shuttle service, successful repair. service, helpful rideshare shuttle service, successful repair. More

Excellent service from beginning to end. They take care of you as you were their only clent. Also, thry take care of your car from all around. 360 degrees review and service They take care of you as you were their only clent. Also, thry take care of your car from all around. 360 degrees review and service More

Always well treated when I come here, friendly environment and staff know what they are doing. environment and staff know what they are doing. More