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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,568 Reviews

3,568 Reviews of Ferman BMW - Service Center

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September 30, 2024

Had car fixed for white smoke coming out. It still smokes. 2600 + .I am very disappointed. More

by Paulrevay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Great customer service! Answered my questions and was very courteous. Strongly recommend Ferman BMW and their staff More

by altoosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

They are Gerri professional. They explain things Nicely They have a fellow on staff called “the genius“. He helped me understand several items about my car, which were giving More

by tmarch555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Always excellent service and communication from sales and service Sal did an outstanding job taking care of my x7 for service More

by TAMMYDICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

While no one looks forward to a service visit, they handled everything perfectly. Sal is also a joy to be around, helpful and knowledgeable. More

by LCHAP17156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Brought my car in for a recall item. I decided to wait and it didn't take very long. The lounge is perfect! I was able to work while I waited. More

by abchamp
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Everyone was very helpful and service was great and super fast. Will definitely go back again. More

by ryankorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Roy in service does a great job. He provides great guidance and input and helps me maximize my service value. More

by chrissearcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Landis
September 28, 2024

Recall issue was clearly explained as to what modifications were done to prevent future problems. Time for pickup meet expectations getting the keys and driving out exceeded. 👍 More

by lakee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Always on top of things and thorough job. Love the valet service is easy to set up More

by deanna.huber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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