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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,625 Reviews

3,625 Reviews of Ferman BMW - Service Center

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November 05, 2024

Our favorite dealership in town! We go out of our way to pass by our local BMW dealership in St Pete to go to Ferman! More

by Sparkssam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ, service dept. I had BJ during my last visit and I was not impressed at all. 1 would give him a 1 star if I could.
November 05, 2024

Always terrific service. I would appreciate not having to do 15 more minimums on surveys though More

by Kcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

As usual my service advisor Sal Graziano did a great job keeping me informed, very helpful and explained services and any that would be coming up in near future. The whole staff at Ferman BMW is respectful, More

by cjw1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Good communication- on time- good job of cleaning the car upon return- would refer prospective buyers More

by bnewton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Excellent service- My service consultant was very attentive and explain everything my car needed. I felt very comfortable when making a decision to agree to the needed services. More

by inisantiago81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
November 04, 2024

Clean and friendly, great service, always looking after our best interest sales and service nerds More

by Janetbell21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Had to come in for a battery replacement, BJ was great. Came back a few months later for some more repairs, great work again and appreciated communication throughout the process More

by michelle roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
November 04, 2024

Excellent service and great customer service. We were in and out in no time for our annual service check up and oil change. Andrew made use feel like we were their only customer for the day, whic More

by favoritemom52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew (I don’t remember his last name)
November 04, 2024

Cesar is the best and the lounging is very comfortable if you decide to wait, very nice staff More

by nathanieljabonero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Ferman BMW service with Jamie Annese is superb. I always feel comfortable with her as my advisor. Always covers the necessary service in detail. That makes me comfortable. More

by tomduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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