Ferman BMW - Service Center

Absolutely horrible customer service. Trying to get help with an issue that has been going on for month now (still during my lease) and no one is calling me back. Not even the service man Trying to get help with an issue that has been going on for month now (still during my lease) and no one is calling me back. Not even the service manager. More

Very attentive. Thanks for the attention. Arranged for transport when an unexpected problem became an issue. Thanks for the attention. Arranged for transport when an unexpected problem became an issue. More

It was friendly and professional I went there they greeted me nicely took care of my car and got everything done properly greeted me nicely took care of my car and got everything done properly More

Excellent service! Everything done as expected. Liked the video showing inspection underneath. Everyone was great!! Everything done as expected. Liked the video showing inspection underneath. Everyone was great!! More

They took excellent care of me and made sure that I was in and out with a great experience. Kyle is always awesome at having 100% customer service!!! in and out with a great experience. Kyle is always awesome at having 100% customer service!!! More

Great Customer Service! !! Deal was fast, easy and exactly what was promised!!! Would recommend to everyone!!! !! Deal was fast, easy and exactly what was promised!!! Would recommend to everyone!!! More

Excellent job, fixed all problems in a timely fashion! All details has been presented ! Thank you, Cesar! All details has been presented ! Thank you, Cesar! More

Nice staff and customer service. Was prompt on service and delivery. Will come back again Was prompt on service and delivery. Will come back again More

Service process was efficient. Service representatives were friendly and answered all of my questions promptly. Service representatives were friendly and answered all of my questions promptly. More