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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,968 Reviews
Call Service Center (727) 785-3900

3,968 Reviews of Ferman BMW - Service Center

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April 25, 2025

Always very helpful l, and professional staff. The turnaround time for service is always really quick More

by Bad Dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Sal always goes above and beyond to take care of me and my x7. Sal is always professional and accommodating making the experience as smooth as possible. More

by karolyn1
Recommend Dealer
Yes
Employees Worked With
Sal
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April 24, 2025

They forgot to repair a dent quoted. Offered to do next time but not sure for free or a charge. Very polite man. More

by peterjjones
Recommend Dealer
Yes
Employees Worked With
Caesar. Very polite.
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April 24, 2025

Wonderful dealership from Willie in sales to Sal in service , honest kind personal. And Doug in IT is informative. More

by irishyank
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
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April 24, 2025

They kept me up to date through the repair process and got my vehicle done as quickly as they could once all the parts arrived. More

by emc90
Recommend Dealer
Yes
Employees Worked With
Nicolas Hawk
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April 24, 2025

Efficient and Easy to work with Sal always takes good care of my car and ensures best service. Mario helped me but out my lease effortlessly. I don't even have to step in the store for paperwork More

by MANEET SAHNI
Recommend Dealer
Yes
Employees Worked With
Mario Borbolla in Sales and Sal Graziano from Service
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Apr 24, 2025 -

MANEET SAHNI responded

Efficient and Easy to work with. Sal always takes good care of my car and ensures best service. Mario helped me but out my lease effortlessly. I don't even have to step in the store for paperwork

April 24, 2025

Easy, no hard sales in service and Sal is great. Did maintenance. No problem given with me doing my own air filter. More

by jeremybiron
Recommend Dealer
Yes
Employees Worked With
Sal
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April 24, 2025

Lack of communication although I was proactive when video of recomendation was sent. Service rep never call me back for the question I have asked More

by eromero1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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April 24, 2025

What a great experience when purchasing my new BMW X7 and just had my daughter’s BMW maintenanced! We are customers for life. More

by davidpatton123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Sal was fantastic as always. Made sure I was taken good care of and under my warranty too More

by tbrodersen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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