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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,564 Reviews

3,564 Reviews of Ferman BMW - Service Center

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October 14, 2024

Excellent service with very pleasant, informative personnel, particularly Casesre who takes care of my service requirements. More

by JARLATHFFRENCHMULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

My guy Sal is wonderful and the whole team at Ferman BMW. I recommend them! More

by kashleigh397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Fantastic job by the German BMW team again! They took my car despite having loads more coming in for service after Hurricane Helene. Sal listened to my diagnosis, relayed it to the techs, and w More

by mack.mackellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

As usual, very helpful and efficient;provided the loaner which was much appreciated. I love Ferman. More

by rhadlow2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Nick Hawk and the maintenance staff were extremely professional and handled my repairs quickly and efficiently More

by davidgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very bad service, i will never take my car at this dealer ! I took my car to this shop amd they damaged it. More

by diegorodriguezmoscoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Jamie is always great to work with and sets expectations on service time and keeps me informed of any changes More

by cgenussa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The service I received from Sal was excellent. He is very attentive and great to work with. More

by patrinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Roy is always a pleasure- very attentive and upfront with timing and costs. Communication is key and he’s a pro. More

by crosner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Landis
October 04, 2024

My Advisor is BJ. He is always energetic, thorough, professional and respectful of my time. BJ ensures the desired/required work is clearly explained. He keeps me i More

by hellueva2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor - BJ
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