3,510 Reviews of Ferman BMW - Service Center
First good experience in 2 years. Lack of loaner vehicles, inaccurate suggestions for maintenance, routine service such as oil changes takes up to 3 hours. Lack of loaner vehicles, inaccurate suggestions for maintenance, routine service such as oil changes takes up to 3 hours. More
Good dealership with great staff and they help make sure you’re covered every step of the way. you’re covered every step of the way. More
He's always very attentive and makes sure that everything is done right. Sal has always made sure I was satisfied before leaving the dealership is done right. Sal has always made sure I was satisfied before leaving the dealership More
Nick is a great service advisor and always ensures that maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. Ferman BMW is the best at showing appreciation for Veterans. Excellent dealership. More
I am always treated well Sal has handled the intake in the past and he lets me know what to expect Appreciate that the car gets washed ! the past and he lets me know what to expect Appreciate that the car gets washed ! More
Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More
Jamie is an amazing Service Advisor and I had a very good experience. The whole team did a great job and were thorough in their work. experience. The whole team did a great job and were thorough in their work. More
Excellent customer service! !! My service advisor was professional, knowledgeable and helpful! Wish you all a Merry Christmas❣️ !! My service advisor was professional, knowledgeable and helpful! Wish you all a Merry Christmas❣️ More