Ferman BMW - Service Center

Jamie is terrific! Excellent service. Managed my expectations very well. Comfortable waiting area. The only criticism is the outdoor signage for the service center. I d Excellent service. Managed my expectations very well. Comfortable waiting area. The only criticism is the outdoor signage for the service center. I drove around the entire complex until a nice person pointed the way- and I was not the only one. Overall, wonderful. More

The service level at this dealership is great, I have never had any issues with my appointments or the quality and care for my vehicle. never had any issues with my appointments or the quality and care for my vehicle. More

Thank you to Karl, Bill and Doug and the whole BMW Family. It was an amazing experience from start to finish. Family. It was an amazing experience from start to finish. More

I brought my car in for a few things to be handled, and only one of them got fixed. It’s quite an ordeal for me to take all my car seats out put Them in a loner and drive back-and-forth So I really wish al only one of them got fixed. It’s quite an ordeal for me to take all my car seats out put Them in a loner and drive back-and-forth So I really wish all of the items would’ve been handles before telling me that it was complete and to come pick it up More

Very professional efficient overall a great Company. Definitely recommend to bring your car too. get Service 💯. Detail 🤟🏽💯 department is amazing. Definitely recommend to bring your car too. get Service 💯. Detail 🤟🏽💯 department is amazing. More

Professional and completed work within time estimated. However, the faulty part should not have broken down. However, the faulty part should not have broken down. More

Cesar is the best and I love bmw. They always take care of my car. They always take care of my car. More

Awesome and honest service all the time. Sal Graziano has been a great service advisor for two years now. Sal Graziano has been a great service advisor for two years now. More

My experience with my service advisor made all the difference in how I felt about Ferman BMW. Mr. Summerhill was very professional in the difficult situation regarding my 2011 M3. Mr. Summerhill stay difference in how I felt about Ferman BMW. Mr. Summerhill was very professional in the difficult situation regarding my 2011 M3. Mr. Summerhill stayed on task and came thru for me, not once but twice with the same car. More

Ferman - both Sales & Service - consistently outstanding. We’ve been going to Ferman for years…integrity, solid service. Highly recommend. We’ve been going to Ferman for years…integrity, solid service. Highly recommend. More