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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,508 Reviews

3,508 Reviews of Ferman BMW - Service Center

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February 10, 2024

Great as always Always a great experience, staff is attentive and always helpful. Best dealer I have experienced More

by rommel227
Recommend Dealer
Yes
Employees Worked With
Jamie
February 10, 2024

It was a problem with roof leaking and problems remain My problem is not fixed when rain starts roof leaking More

by RUSLAN.OLEXENKO
Recommend Dealer
No
February 09, 2024

Amazing! David Soto was fabulous and made everything super easy and comfortable! Kyle in finance was also amazing, and everyone was super helpful! More

by Sarah Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Tyzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Got the backup sensor fixed on the second try. Love the waiting area. Can work on my computer while I’m waiting. More

by buc_125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Ferman BMW Service was excellent. Caesar, my service advisor, is always helpful and gets my BMW ready as promised. Highly recommend this dealership. More

by Grillmaster62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Effective and efficient- fabulous customer service, every time. Taking my car in for service feels like a trip to visit family, where I know and trust that I can well cared for. More

by kkametz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

The oil gauge was not set up. The navigation system is not working properly. Called left message no response, when there and the service guy was not available had to return home More

by CELIA.TORRES95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Excellent service adviser, Cesar, was a pleasure to work with. Kept me advised during the work. More

by carolparris.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

He is very honest with me I truly appreciate that . Highly recommend him to other customers More

by Putty7
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
February 09, 2024

Nick is THE BEST! Makes our service appointments smooth and easy! Professional. Knowledgeable. Friendly. Organized. More

by Quickcutter22
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 09, 2024 -

Quickcutter22 responded

Great job Nick!!

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