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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,564 Reviews

3,564 Reviews of Ferman BMW - Service Center

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March 07, 2024

Ferman employees were equally respectful, responsive and knowledgeable in their roles. I would recommend this dealership as a whole unit to anyone. My salesman was very friendly, helpful and knowledgeable . More

by gdbruce08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idr
Mar 06, 2024 -

gdbruce08 responded

Great dealership to work with. My salesman was fantastic and helpful. The experience of buying my car was smooth.

Mar 07, 2024 -

gdbruce08 responded

Great experience

Mar 07, 2024 -

gdbruce08 responded

Great dealership to work with

Mar 07, 2024 -

gdbruce08 responded

Try them you won’t be disappointed

March 07, 2024

The customer and mechanical service experience was outstanding and second to none. I was completely satisfied with the outcome. Thanks again to Sal for coordinating and communicating the service work More

by fdambrosia19
Recommend Dealer
Yes
Employees Worked With
Sal
Mar 07, 2024 -

fdambrosia19 responded

Thanks again Sal.

March 06, 2024

Nice employee's and they are always able to get me in for last minute small emergencies. More

by acorle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

As a BMW Service Advisor, he was extremely attentive, answering all of my questions, clear has a valuable background in mechanics and engineering, it makes a difference when helping the customers. More

by joaoftrindade
Recommend Dealer
Yes
Employees Worked With
Mr. Cesar Tereso
March 06, 2024

Roy exceeds my expectations. He always takes time to listen to my concerns and continually provides the best service possible. There are at least two BMW dealerships closer to me More

by Shelliebill
Recommend Dealer
Yes
Employees Worked With
Roy
March 06, 2024

I was very pleased by the courtesy in the driveway when I pulled up, and I was very pleased with the service that I received from Roy. Very honest and straightforward and kind. He was very honest and truthfu More

by Jdwatercolors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
March 05, 2024

I aiways have great service at Ferman and working with Roy is a pleasure. I come here for all repairs. More

by Patricia Young
Recommend Dealer
Yes
Employees Worked With
Roy..five stars
March 05, 2024

I came in for 2 recalls. They said they couldn't complete them because they didn't want to unlock my door that was jammed. They said i would have to pay to unjam it. So now I More

by Nikamapp21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bj
Mar 06, 2024 -

Ferman BMW responded

Please review the detailed video that was sent to you showing you why 1 of the recalls cant be performed do to the damage to the passenger door! Once you repair the damage to the door we can complete the recall Thank you for choosing Ferman!

March 05, 2024

Roger is a true BMW expert with a wealth of knowledge not to mention he is extremely polite, efficient, professional, and a delight to work with. I am a customer for life. More

by meloniebb
Recommend Dealer
Yes
Employees Worked With
Roger Pedersen
March 04, 2024

Quick in and out Clean, nice and courteous staff Easy to set up appointments online More

by mzlance88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
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