3,564 Reviews of Ferman BMW - Service Center
Ferman employees were equally respectful, responsive and knowledgeable in their roles. I would recommend this dealership as a whole unit to anyone. My salesman was very friendly, helpful and knowledgeable . knowledgeable in their roles. I would recommend this dealership as a whole unit to anyone. My salesman was very friendly, helpful and knowledgeable . More
The customer and mechanical service experience was outstanding and second to none. I was completely satisfied with the outcome. Thanks again to Sal for coordinating and communicating the service work outstanding and second to none. I was completely satisfied with the outcome. Thanks again to Sal for coordinating and communicating the service work from start to finish. More
Nice employee's and they are always able to get me in for last minute small emergencies. last minute small emergencies. More
As a BMW Service Advisor, he was extremely attentive, answering all of my questions, clear has a valuable background in mechanics and engineering, it makes a difference when helping the customers. answering all of my questions, clear has a valuable background in mechanics and engineering, it makes a difference when helping the customers. More
Roy exceeds my expectations. He always takes time to listen to my concerns and continually provides the best service possible. There are at least two BMW dealerships closer to me He always takes time to listen to my concerns and continually provides the best service possible. There are at least two BMW dealerships closer to me, but the quick, efficient service saves me time! More
I was very pleased by the courtesy in the driveway when I pulled up, and I was very pleased with the service that I received from Roy. Very honest and straightforward and kind. He was very honest and truthfu pulled up, and I was very pleased with the service that I received from Roy. Very honest and straightforward and kind. He was very honest and truthful, and I appreciate that. More
I came in for 2 recalls. They said they couldn't complete them because they didn't want to unlock my door that was jammed. They said i would have to pay to unjam it. So now I They said they couldn't complete them because they didn't want to unlock my door that was jammed. They said i would have to pay to unjam it. So now I'm still stuck with my car being damaged due to the recalls not being handled. More
Roger is a true BMW expert with a wealth of knowledge not to mention he is extremely polite, efficient, professional, and a delight to work with. I am a customer for life. to mention he is extremely polite, efficient, professional, and a delight to work with. I am a customer for life. More