Ferman BMW - Service Center

Good service overall and good quality overall. Prices seem fair and service was a decent in the amount of time needed. Prices seem fair and service was a decent in the amount of time needed. More

The service department seems to no longer do video here. I had to drop my car off twice this year and the text stated that I will recieve a video of the inspection but both time I received nothing. Also whe I had to drop my car off twice this year and the text stated that I will recieve a video of the inspection but both time I received nothing. Also when I got my car back the second time it was filthy. Like they washed it and packed it under a tree. The service is not the same. I WOULD RATHER DRIVE TO TAMPA. More

I was quoted $4500 for a repair and was then told that it was $6300 when I went to pick up the car. And after all of that, it still had the same problem and they would not fix it. I was told that I should ha was $6300 when I went to pick up the car. And after all of that, it still had the same problem and they would not fix it. I was told that I should have had the engine replaced as apposed to the repair. I will never own another BMW or go to a Ferman dealership again. More

Great service and pleasant and welcoming personal. We enjoyed our experience very much. Always a pleasure as we’ve purchased 3 vehicles this year. We enjoyed our experience very much. Always a pleasure as we’ve purchased 3 vehicles this year. More

BJ was great with communication and very informative, he has great customer service. Thank you! has great customer service. Thank you! More

Great Service! Jamie is the best. Always communicates well and always a pleasure to work with! Jamie is the best. Always communicates well and always a pleasure to work with! More

Roy, my service manager, has always been super responsive and helpful with getting the issues fixed or replaced on my X5. I’ve had a lot of warranty issues that needed addressing, so having a quick response and helpful with getting the issues fixed or replaced on my X5. I’ve had a lot of warranty issues that needed addressing, so having a quick response helped minimize the stress. More

Was the biggest bmw dealership I have ever seen very clean and friendly staff had a great experience with my sales representative clean and friendly staff had a great experience with my sales representative More

Like servise advisor, Roy was very helpful, Not easy to get loaner car, date of new tire installed was 3 years old. get loaner car, date of new tire installed was 3 years old. More

Roy was absolutely fantastic as he is every time i need service assistance. Couldn’t be happier service assistance. Couldn’t be happier More