Back

Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,632 Reviews

3,632 Reviews of Ferman BMW - Service Center

Sort by
June 13, 2024

Excellent customer service in the service department. Tires purchased and installed, with competitive prices in comparison to discount stores. More

by Tbsymonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Got a loaner when requested since car was in all day. Thanks for your help. More

by Kfboos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
June 10, 2024

As always, the service I received from Ferman aBMW and my service advisor were excellent. I’ve tried several BMW dealers over the years here in Tampa, and by far, I always get the best service from Ferman BM More

by NittanyLion15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

BJ was extremely helpful. Took good care of my daughter and made her feel comfortable doing this for the first time on her own. Called and sent video of concerns as this was h More

by john_dagostino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

They tried to fix my problem with A/C but it was not successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car i More

by beatasimon8
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Ferman BMW responded

Beatasimon8, I am sorry to hear that you had a bad experience here with your a/c, please contact me directly to schedule an appointment so that we can fix your a/c. Brian Pellitier Director of Service and Parts 727-785-3900 x 5204

June 07, 2024

Sal in service always provides great customer service at Ferman BMW. This is an excellent dealership! More

by jennifershettich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Very friendly dealership. I’ve bought a car from them and go there for service. Highly recommended. More

by Cigarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy in service is top notch!
June 06, 2024

Cesar, at Ferman BMW was accessible and took very good care of my car. Resolved issue and gave me back my car with a full charge. Thank you! More

by tlr40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Roy is always pleasant and explains well when I have questions regarding the maintenance of my vehicle. More

by csakelariou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Service advisor
June 06, 2024

I get great service here. Roy is a wonderful service advisor and I love the techies too. More

by bridget.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
...
33
...