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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,625 Reviews

3,625 Reviews of Ferman BMW - Service Center

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November 20, 2024

Had to come twice in two weeks for unrelated issues (flat tires) and each time, BJ and the rest of the service department did an amazing job on getting the car (my baby) back to perfect condition! Quick appo More

by siralexbenedict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Ferguson
November 20, 2024

Best service department ever. Great communication with the customer. Nick Hawk is excellent!!! Thanks you! More

by PREYSLERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Andrew Summerhill was excellent in every way. He was a pleasure to work with and he exceeded my expectations. More

by allen bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerhill
November 17, 2024

Excellent delivery process of the new car. Well organized and hassle free. Gary kept me informed every step of the way from before ordering till delivery of vehicle. More

by BMW loyal guy
Recommend Dealer
Yes
Employees Worked With
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Service was well provided. All was done very professionally. Quick and reliable. Excellent customer service from all. More

by cathy180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Andrew was excellent to work with. Overall I am happy with the serviced from the Ferman service team. More

by rrivera77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerhill
November 15, 2024

Alex and Mary were excellent and provided exceptional service for us and we got a great car More

by georgepharmd2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

We experienced great service and a friendly environment. I'm glad I bring my vehicle here. More

by JBAX1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young, guy
November 14, 2024

Sal it’s always personable, professional, and efficient with handling your service needs at Furman More

by Champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Hey Sal. Sent this review along with the "5 Stars". The Ferman BMW Service Center is “Top of the Line”. Service Tech Sal Graziano is one of the main reason More

by MikeK.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.