Ferman BMW - Service Center

I am on my fifth at BMW and couldn’t be more pleased with the salesman and service they have provided. I have never been disappointed at this dealership! the salesman and service they have provided. I have never been disappointed at this dealership! More

We thought a CPO 5 series from Ferman and could net be happier with the experience. Our Client Advisor. David Soto, was outstanding. Shawn Mazzoni, Pre-owned Manager was a pleasure to work with. Genius happier with the experience. Our Client Advisor. David Soto, was outstanding. Shawn Mazzoni, Pre-owned Manager was a pleasure to work with. Genius Leah was patient and very helpful. Highly recommend these folks! More

Very helpful staff whenever I have a question on my new car. Charlie is an Awesome salesman! He kept me updated throughout the car build at every point! Very professional, personable. Just a great guy! The car. Charlie is an Awesome salesman! He kept me updated throughout the car build at every point! Very professional, personable. Just a great guy! The genius that helped acquaint me with my car was also wonderful! He spent over 90 minutes with me over 2 days! He was responsive to phone calls and provided great direction! The financial gentlemen I worked with were both great! I can’t say enough about this dealership! More

Nick hawk in service is the Best, so honest and communicative! We will continue to purchase cars from Ferman because of him! communicative! We will continue to purchase cars from Ferman because of him! More

Car when in to get the a/c fix that was the only issue came out making a thumping noise that was not there before. Brought it back they said it was motor mount and wanted to charge me $2200! Nope the part came out making a thumping noise that was not there before. Brought it back they said it was motor mount and wanted to charge me $2200! Nope the part was $75 and I put it on myself in less than an hour. Don’t know what they did to my car but it was definitely not an issue the day i dropped it off! They tried to scam me! More

Fast, convenient and friendly was the service I had recently thanks to Nick and the loaner car staff. recently thanks to Nick and the loaner car staff. More

This was a used vehicle therefore I don't know most of the people listed below. Sales process (Dominic) was easy and straightforward. Walking in to walking out including test drive was right at 2 hours. S the people listed below. Sales process (Dominic) was easy and straightforward. Walking in to walking out including test drive was right at 2 hours. Sourced best financing options and the overall experience was very good. Would do business there again More

Everyone at the dealership has been professional from the very beginning empathetic towards any problems and I'm satisfied with the service very beginning empathetic towards any problems and I'm satisfied with the service More

My service consultant is the best! !! That is why I buy BMW’s because of Sal !! That is why I buy BMW’s because of Sal More

My service consultant is the best! !! That is why I continue to to take my business to Ferman, because of Sal !! That is why I continue to to take my business to Ferman, because of Sal More