Ferman BMW - Service Center

Just keep up the good work that you all are doing over there and don't stop that customer service is very good also as well. there and don't stop that customer service is very good also as well. More

My light still comes on that says to service engine which I already did with you. Everyone was nice and helpful. Jamie got back to me everytime I already did with you. Everyone was nice and helpful. Jamie got back to me everytime More

Sal was very thorough and followed thru. The greeters were very professional as well. They also provided a loaner which helped since I need my car for work. were very professional as well. They also provided a loaner which helped since I need my car for work. More

As bad as it gets. No masks were worn by several individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. More

Great service and very friendly staff after first three visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. visits. Service advisor, Sal, has been helpful and communicates clearly via phone, text or email. Has become our go-to place for servicing our 435i. More

Very happy with the service Cesar provided. Car was in for a few recalls, he helped me out with a loaner car since it was going to be a few days. I'll be taking my car here for service now. for a few recalls, he helped me out with a loaner car since it was going to be a few days. I'll be taking my car here for service now. More

Great customer service from Cesar. If the repair solves the problem, I’ll be a very happy camper. And wash and shine was nice little extra. the problem, I’ll be a very happy camper. And wash and shine was nice little extra. More

Was extremely satisfied with Rosina! However, I was very disappointed that the sales manager did not come over and introduce himself to my husband and I. I have over 21 years of management and I’ve always t disappointed that the sales manager did not come over and introduce himself to my husband and I. I have over 21 years of management and I’ve always taken time to introduce myself to clients. More

I love BMW I have had a BMW for years as there is no car like it! Ferman BMW do an outstanding job with service and the representative that helps me and has for I have had a BMW for years as there is no car like it! Ferman BMW do an outstanding job with service and the representative that helps me and has for years is Caesar and he is exceptional. Always helpful, informative and most of all sincere and caring. More

I am new to the area and the dealership. I was not sure what to expect but Cesar was great! The service was great! I will be returning! I highly recommend this dealership to anyone needing service or looki what to expect but Cesar was great! The service was great! I will be returning! I highly recommend this dealership to anyone needing service or looking for a car to buy!! More