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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,948 Reviews

3,948 Reviews of Ferman BMW - Service Center

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September 02, 2020

Service was excellent as always. Happy to be a customer, they explain what the process is and get your car back timely. No issues with service. More

by jddchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

I have been a client for 12 years and the service is beyond outstanding! Jaime and Nicholas take excellent care of me! the quality of work is top notch too!! More

by MICHELLE.TEMPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

Great service, they took care of all the problems I was having with my car. Work was very quick and everything was completed as promised. More

by TJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Whaley, Paul Scaglione
August 30, 2020

It was a great experience. From the time I arrived until I left everyone was very knowledgeable and courteous. They went out of there way to help me. Jazer Segura was especially helpful too. I will definite More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazer Segura *****
August 27, 2020

The crew at Ferman BMW were great in getting my car in and out for service repairs and some routine maintenance. Jamie and Stephania were especially helpful, knowledgeable, friendly and responsive. More

by dloper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephania Kakavitsas
August 25, 2020

Great service. Sal is always so helpful and accommodating. Clean and safe during COVID 19. Service was quick and as always do right! Thanks for the great service. More

by MICHELLEBLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Just keep up the good work that you all are doing over there and don't stop that customer service is very good also as well. More

by mszion49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

My light still comes on that says to service engine which I already did with you. Everyone was nice and helpful. Jamie got back to me everytime More

by llaguna0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
August 20, 2020

Sal was very thorough and followed thru. The greeters were very professional as well. They also provided a loaner which helped since I need my car for work. More

by lynnrdow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

As bad as it gets. No masks were worn by several individuals including management, estimated cost were Sky High, and services recommended unnecessarily. I won't be back. More

by bgandl0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't write down the name.
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