Ferman BMW - Service Center

I needed my 2 series repaired & decided to take it to ferman-bmw for obvious reasons, (bmw parts). We’ll long story short Jamie A. in the service department has been helping me through this journey, She ferman-bmw for obvious reasons, (bmw parts). We’ll long story short Jamie A. in the service department has been helping me through this journey, She sure is helpful & informative!!! I am glad she is my service advisor. More

I had booked service on line with all the things I needed done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had bee done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had been done. So I was there 3 hours later for a total of 4.5 hours and nothing was fixed. More

The service advisor assigned to me had an attitude. I will ask for a different one IF I go back. The cost for services are extremely high compared to other quotes I received for the same service. will ask for a different one IF I go back. The cost for services are extremely high compared to other quotes I received for the same service. More

Every time I brought my car into them it would come up with something else wrong with it. This not only happens with me but other people I know who have BMWs who went there. I also believe they were the o with something else wrong with it. This not only happens with me but other people I know who have BMWs who went there. I also believe they were the ones that made my engine blow from not putting in oil after they change the oil More

Service department both (BMW and Mini) is excellent. They always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let m always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let me know when my parts arrive. Just overall a great experience at Ferman. More

Service was excellent as always. Happy to be a customer, they explain what the process is and get your car back timely. No issues with service. they explain what the process is and get your car back timely. No issues with service. More

Sal was all over my service visit. Exactly what you expect from a BMW experience and he delivered! This is what keeps me coming back to Ferman BMW! expect from a BMW experience and he delivered! This is what keeps me coming back to Ferman BMW! More

Great service, they took care of all the problems I was having with my car. Work was very quick and everything was completed as promised. having with my car. Work was very quick and everything was completed as promised. More

I have been a client for 12 years and the service is beyond outstanding! Jaime and Nicholas take excellent care of me! the quality of work is top notch too!! beyond outstanding! Jaime and Nicholas take excellent care of me! the quality of work is top notch too!! More

It was a great experience. From the time I arrived until I left everyone was very knowledgeable and courteous. They went out of there way to help me. Jazer Segura was especially helpful too. I will definite I left everyone was very knowledgeable and courteous. They went out of there way to help me. Jazer Segura was especially helpful too. I will definitely come back in the future. More