Ferman BMW - Service Center

Cesar was very professional, clearly explained what my car needed and was transparent with the work and prices. I appreciate that a lot. Excellent customer service and attentiveness, as always. car needed and was transparent with the work and prices. I appreciate that a lot. Excellent customer service and attentiveness, as always. More

It is a great place to buy a car. Tom Berges is exceptional and very easy to work with. The whole experience has been great so far, and I would recommend Tom and Ferman to anybody. exceptional and very easy to work with. The whole experience has been great so far, and I would recommend Tom and Ferman to anybody. More

Excellent service as normal. Actually done before promised. Only negative was car wash. Never done well. Better off without it. Everything else is done well. promised. Only negative was car wash. Never done well. Better off without it. Everything else is done well. More

All the staff members were nice, professional, knowledgeable, patient, thoughtful, and helpful. They were going the extra mile to help. The demonstrated the unique features of the car. knowledgeable, patient, thoughtful, and helpful. They were going the extra mile to help. The demonstrated the unique features of the car. More

Nick was my service pro when I brought in my 330i for an oil change and engine service check. He was super attentive during my wait time there. Thanks! oil change and engine service check. He was super attentive during my wait time there. Thanks! More

Service was timely. The staff is awesome at The dealership. I was in and out without a hitch. Would definitely recommend them for BMW purchase and Service. dealership. I was in and out without a hitch. Would definitely recommend them for BMW purchase and Service. More

Great dealership! Impeccably clean and really well stocked with snacks for waiting customers. That’s a nice show of appreciation. All the staff is extremely helpful and courteous. Service techs are ve stocked with snacks for waiting customers. That’s a nice show of appreciation. All the staff is extremely helpful and courteous. Service techs are very knowledgeable and work done promptly. Would highly recommend this dealership. I drive longer to come here rather then go to the dealership closer to me. More

Bought a new engine from parts dept & services doesnt know any info on new engine..why doesn't the service dept know my new engine know any info on new engine..why doesn't the service dept know my new engine More

What is the deal here? I am always told the same old thing “that is how it’s supposed to be with this model.” xxx thing “that is how it’s supposed to be with this model.” xxx More

Chris and the service team were courteous and professional. They communicated well and provided updates on my vehicle through out the day. Appreciate their efforts. professional. They communicated well and provided updates on my vehicle through out the day. Appreciate their efforts. More