Ferman BMW - Service Center

Wouldn’t buy anywhere else. Best dealership in the area. The staff is always friendly and service department updates you every step of the way. The staff is always friendly and service department updates you every step of the way. More

Quick and easy process servicing my 2017 540i. Besides changing oil & was concerned about key fobs not working. Both were repaired & the car was washed immediately after the work was done. Since I did not changing oil & was concerned about key fobs not working. Both were repaired & the car was washed immediately after the work was done. Since I did not wait for work to be done, Cesar called me on cell phone ASA work was done. My husband & I both own BMWs & we are always pleased with service dept here. More

I appreciate the excellent service every time I come in for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! for repairs/maintenance. I live almost an hour away; it is indeed worth the drive! More

Great warranty service with a beautiful detail performed while the car was in for service. I purchased the extended tire protection at lease inception and the service department made the process simple and while the car was in for service. I purchased the extended tire protection at lease inception and the service department made the process simple and efficient when I needed to make a claim for a tire defect after 18 months driving the car. More

Service and communication were good. Parts and labor are super high priced. Initially the dealership entirely missed a major problem in the diagnosis that cost $2,500 to repair. super high priced. Initially the dealership entirely missed a major problem in the diagnosis that cost $2,500 to repair. More

Never had a bad experience. Your staff have been exceptional throughout this pandemic. You really care about your customers. Thanks, I appreciate all you done for me. exceptional throughout this pandemic. You really care about your customers. Thanks, I appreciate all you done for me. More

Great service, excellent facility. Cesar was very attentive and informative. I will definitely be back to Ferman BMW for service and potentially when it’s time to purchase another BMW attentive and informative. I will definitely be back to Ferman BMW for service and potentially when it’s time to purchase another BMW More

Cesar has been a great help taking care of my Z3. I purchase this car used and he has taken good care of it ever since purchase this car used and he has taken good care of it ever since More

Great guys very professional they can fix anything the sales force is also very good they always follow through and call back. There are no words to describe these guys. Prices are great to don’t go anywh sales force is also very good they always follow through and call back. There are no words to describe these guys. Prices are great to don’t go anywhere else. More

Went in for recall. I specifically asked to check tire pressure and was told they will do a inspection. However the tire pressure on all my tires were not checked and remained at 24 psi after being told t pressure and was told they will do a inspection. However the tire pressure on all my tires were not checked and remained at 24 psi after being told that they were checked More