Ferman BMW - Service Center

Took my car in to be checked and also for a recall on my BMW door latches. After it was done my driver side window is not working correctly. My car now says window not initialized. Also they quoted me $4, BMW door latches. After it was done my driver side window is not working correctly. My car now says window not initialized. Also they quoted me $4,900 for a DSC ABS Module... I declined and got it repaired for $500 big difference. Need to call them to see if they can fix this issue of my drivers side window asap. Jamie the from service dept was very nice and professional. More

Attentive, responsive, courteous. Got done what I needed quickly. Explained all costs upfront. I've been going here for a couple of years now. I will continue. needed quickly. Explained all costs upfront. I've been going here for a couple of years now. I will continue. More

Great service. I love taking my car there. Sal always takes care of us. Anytime we have an issue, he there to assure us that it will be resolved. Thank you Sal. takes care of us. Anytime we have an issue, he there to assure us that it will be resolved. Thank you Sal. More

After some challenges, Brian made things right and addressed my concerns. They got me a suitable car and fixed the seat that was broken. I addressed my concerns. They got me a suitable car and fixed the seat that was broken. I More

Everyone that we dealt with was professional, courteous, and helpful. We highly recommend this dealership. We will definitely return to Ferman BMW in the future. and helpful. We highly recommend this dealership. We will definitely return to Ferman BMW in the future. More

Have always been pleased with the service at Ferman BMW. Nick has been great to work with! Would definitely come to Ferman for any future vehicle needs. Nick has been great to work with! Would definitely come to Ferman for any future vehicle needs. More

My instrument cluster left turn signal doesn’t work anymore on my 2015 BMW X5. The shop wanted to charge me $3300 to fix it. I decided not to pursue the repair. The shop still charged me $98 just to di anymore on my 2015 BMW X5. The shop wanted to charge me $3300 to fix it. I decided not to pursue the repair. The shop still charged me $98 just to diagnose the problem More

My wife and I have always been treated with care and fairly at the service department. They go the extra mile to address any issues and consider the cost factors as well. fairly at the service department. They go the extra mile to address any issues and consider the cost factors as well. More

Always polite, professional and handles all my problems and concerns with my car. Amazing customer service, Sal has been very helpful. My car unfortunately has been there more than once. and concerns with my car. Amazing customer service, Sal has been very helpful. My car unfortunately has been there more than once. More

I posted 5 stars because Chris fit me in on a Sat. Purchased set of tires. I still need paperwork on tires as requested. When/how am I receiving tire warranty? Purchased set of tires. I still need paperwork on tires as requested. When/how am I receiving tire warranty? More