Ferman BMW - Service Center

Great service and communication with me regarding timeframes. Work was done quickly and the vehicle was ready when they said it would be. They also arranged transportation for me. Thank you. timeframes. Work was done quickly and the vehicle was ready when they said it would be. They also arranged transportation for me. Thank you. More

Facility was clean and very well decorated. Service personnel were courteous and efficient as well as knowledgeable about g to heir products. Communication was very good via texts and phone. Overall a personnel were courteous and efficient as well as knowledgeable about g to heir products. Communication was very good via texts and phone. Overall a very good experience. More

Always a great experience at Ferman BMW Service advisors are very knowledgeable and helpful The waiting area is very comfortable...thanks to all for a nice time are very knowledgeable and helpful The waiting area is very comfortable...thanks to all for a nice time More

The folks there provided the best in service and ongoing maintenance follow up while my vehicle was in their hands. Thx for the good work! maintenance follow up while my vehicle was in their hands. Thx for the good work! More

Ferman BMW service department went above and beyond what we expected to fix our issue! We highly recommend them. Kyle and Jamie are the best! we expected to fix our issue! We highly recommend them. Kyle and Jamie are the best! More

I have had a great experience each time I have dealt with your service department. Nick is always very upfront and clear about any services needed and pricing. I have never once felt that I was being pushed your service department. Nick is always very upfront and clear about any services needed and pricing. I have never once felt that I was being pushed for any unnecessary service. He has gone out of his way to find cost saving solutions for me, which I greatly appreciate! Thank you for the excellent service! More

Took a tire that I requested to keep . Wouldn’t give it back. Xxxxxxxxxxx xxxx xx x. Xxx .x. X x x x x x s x s s s x x x back. Xxxxxxxxxxx xxxx xx x. Xxx .x. X x x x x x s x s s s x x x More

sal was fabulous! he was very accommodating, listened to my concerns and had great follow through his team is wonderful also thankful for valet as it is so helpful accolades to Ferman BMW and their team my concerns and had great follow through his team is wonderful also thankful for valet as it is so helpful accolades to Ferman BMW and their team best, mary ellen werner-adamski More

Courteous, efficient service. All requests met in one visit.The Staff was friendly. The complimentary wash and interior cleaning was better than the $25.00 car wash. It was excellent and appreciated visit.The Staff was friendly. The complimentary wash and interior cleaning was better than the $25.00 car wash. It was excellent and appreciated More

Chris was really nice and helpfulKeep me informed on Chris was really nice and helpful Keep me informed on what was happening and got me in and out fast dealer ship was nice and clean Chris was really nice and helpful Keep me informed on what was happening and got me in and out fast dealer ship was nice and clean More