Ferman BMW - Service Center

Sal made my experience very easy and enjoyable. Everything he said he was going to do he did and completed it on time. I would definitely continue coming for service because of Sal. Everything he said he was going to do he did and completed it on time. I would definitely continue coming for service because of Sal. More

We had great experience buying our car at Ferman. When we received it from the service department it was super detailed and looking beautiful. Very please with the overall experience! we received it from the service department it was super detailed and looking beautiful. Very please with the overall experience! More

Always courteous, professional and persistent! They never gave up trying to resolve a blind spot monitor issue I was having on my 740i and updated me daily on their progress. First class operation! gave up trying to resolve a blind spot monitor issue I was having on my 740i and updated me daily on their progress. First class operation! More

Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great ser Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

Dealer staff is very pleasant to and professional. My car's four wheel alignment presented some challenges and the service team worked through them to my satisfaction. My car rides much better now. Very car's four wheel alignment presented some challenges and the service team worked through them to my satisfaction. My car rides much better now. Very pleaded. More

Very happy with the service repair and being kept up to date. Always a plus to get a loaner vehicle for the week. Thank you date. Always a plus to get a loaner vehicle for the week. Thank you More

Always a great experience with Ferman dealerships. We’ve bought 4 vehicles from four different Ferman dealerships because of the outstanding customer service. We hope that the outstanding service continue bought 4 vehicles from four different Ferman dealerships because of the outstanding customer service. We hope that the outstanding service continues once our most recently purchased vehicles are out of warranty. More

Going down hill..actually did worst to my car than I took it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only one there take seem to care More

Nick Hawk is fantastic! He is so helpful every time I have a situation with my car! He is the reason I keep returning to the dealership! have a situation with my car! He is the reason I keep returning to the dealership! More

The fact that I have already written a negative face book review and filed a report with the BBB should indicate that I am not happy with the experience. review and filed a report with the BBB should indicate that I am not happy with the experience. More