Ferman BMW - Service Center

Excellent service visit at Ferman. They have set the bar extremely high. Nick Hawk was my service contact. He was very professional and courteous and kept me informed from of the start of the process until extremely high. Nick Hawk was my service contact. He was very professional and courteous and kept me informed from of the start of the process until my car service was completed. More

They have great service and were very knowledgeable about my vehicle when I brought it in and did not stop working until they found a solution.happy with their service ! my vehicle when I brought it in and did not stop working until they found a solution.happy with their service ! More

Great service. I was in and out in less than an hour they even washed the car. I would recommend them to anyone for certain they even washed the car. I would recommend them to anyone for certain More

Our Service Advisor, Cesar took good care of me; my new tires are great (grateful for the deal/discount); and I appreciate the timeliness of the BMW Service Department. tires are great (grateful for the deal/discount); and I appreciate the timeliness of the BMW Service Department. More

Dave was awesome. Did a 3 car deal in record time. In and out and awesome customer service. I will definitely be back when I need another vehicle. out and awesome customer service. I will definitely be back when I need another vehicle. More

Very nice people and always helpful We purchased a 2021 Very nice people and always helpful We purchased a 2021 BMW and hope to receive the same good customer service we always get . Thank you Very nice people and always helpful We purchased a 2021 BMW and hope to receive the same good customer service we always get . Thank you More

Jamie my service advisor is always the picture of excellence and professionalism. She understands my concerns a d makes sure everything is taken care of the first time. My service specialist, Stevon excellence and professionalism. She understands my concerns a d makes sure everything is taken care of the first time. My service specialist, Stevon is also outstanding. I would trust them with any vehicle that I own. More

Excellent service! I will be back.Sal was very helpful Excellent service! I will be back. Sal was very helpful while helping me. I had to reschedule due to family obligations. Love the Service department Excellent service! I will be back. Sal was very helpful while helping me. I had to reschedule due to family obligations. Love the Service department!! More

Great work done on the car. Very customer friendly staff. Always very helpful in everything they do. Would recommend to other Bmw owners. Will be back Always very helpful in everything they do. Would recommend to other Bmw owners. Will be back More

Excellent customer service and great communication. I would highly recommend them. Jamie was very helpful and provided updates along the way so we could coordinate the vehicle pickup would highly recommend them. Jamie was very helpful and provided updates along the way so we could coordinate the vehicle pickup More