3,629 Reviews of Ferman BMW - Service Center
Special shout out to my service advisor Nick. He was able to save me a considerable amount of money on my latest repair. He is always up front and professional. Thanks to him and the rest of the He was able to save me a considerable amount of money on my latest repair. He is always up front and professional. Thanks to him and the rest of the service team. More
They always help you understand your cars current needs and future service expectations. I like that I can work in the quiet lounge while my car is in. and future service expectations. I like that I can work in the quiet lounge while my car is in. More
First class sales and service and matches the quality of the vehicles they deliver. Highly recommend. the vehicles they deliver. Highly recommend. More
Everyone was very professional. The area to drop the car off was staffed with help to get me to my rep. Communication on completion was great. The car was washed. The area to drop the car off was staffed with help to get me to my rep. Communication on completion was great. The car was washed. More
Ferman Mini nailed it, while I got the run around at Ferman BMW. Mini save BMW's Bacon, go figure! All in all the BMW team was difficult to work with when trying to schedule my GR Supra with them. I got Ferman BMW. Mini save BMW's Bacon, go figure! All in all the BMW team was difficult to work with when trying to schedule my GR Supra with them. I got the run around, call this number schedule it with the Ferman Group. I did, and was then informed that I had been scheduled for service at Ferman Chevrolet. LOL! I only have so much time to waste. In fact, I have not time to waist. It was rescheduled at Mini. And Courtney Devine took care of everything. As she did the first day I went there. Bravo, Courtney. For the win! :) More
I like BJ, he’s one the best advisors. He’s very responsive, professional and friendly. He explains everything going on with my repair and keep me updated on the progress He’s very responsive, professional and friendly. He explains everything going on with my repair and keep me updated on the progress More
Awesome customer service cesar was the best at the front desk and everyone else. Highly recommended desk and everyone else. Highly recommended More
Great service. Nick was professional and courteous. Took the time to go over the items to be done on my car and what the total cost would be. Happy that my car wa Nick was professional and courteous. Took the time to go over the items to be done on my car and what the total cost would be. Happy that my car was washed and vacuumed too! Highly recommend Ferman BMW. More
BJ was very personable and helpful with my service needs. I will definately be back! I will definately be back! More