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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,629 Reviews

3,629 Reviews of Ferman BMW - Service Center

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September 02, 2024

Special shout out to my service advisor Nick. He was able to save me a considerable amount of money on my latest repair. He is always up front and professional. Thanks to him and the rest of the More

by crhutcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Byrd
August 30, 2024

They always help you understand your cars current needs and future service expectations. I like that I can work in the quiet lounge while my car is in. More

by KEITHHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
August 30, 2024

Very happy with the personalized service and attitude of the service professionals. Will recommend you to others More

by edhoofnagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
August 29, 2024

First class sales and service and matches the quality of the vehicles they deliver. Highly recommend. More

by EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Everyone was very professional. The area to drop the car off was staffed with help to get me to my rep. Communication on completion was great. The car was washed. More

by jeanne560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Ferman Mini nailed it, while I got the run around at Ferman BMW. Mini save BMW's Bacon, go figure! All in all the BMW team was difficult to work with when trying to schedule my GR Supra with them. I got More

by damion.harte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Devine w/ the Ferman Mini Team
August 29, 2024

I like BJ, he’s one the best advisors. He’s very responsive, professional and friendly. He explains everything going on with my repair and keep me updated on the progress More

by bassem.esshak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
August 29, 2024

Awesome customer service cesar was the best at the front desk and everyone else. Highly recommended More

by zachoskatsourinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Great service. Nick was professional and courteous. Took the time to go over the items to be done on my car and what the total cost would be. Happy that my car wa More

by Phyllis Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

BJ was very personable and helpful with my service needs. I will definately be back! More

by scott.penland
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ
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