Ferman BMW - Service Center

Jaime always does a great job. The service department goes above and beyond for me. I always leave feeling secure in work that has been done. Thx u! goes above and beyond for me. I always leave feeling secure in work that has been done. Thx u! More

Ferman BMW Service never disappoints! The entire Ferman BMW Service never disappoints! The entire department is always willing to help. Jamie Annese always goes over and above to make the experi Ferman BMW Service never disappoints! The entire department is always willing to help. Jamie Annese always goes over and above to make the experience Exceptional. Extraordinary Service Drives The Sales Department to success. Thank You Jamie, Brian P. and the entire staff. It’s almost time for another. Have Alan M. call me he soon. Joe R. More

Very professional and no hard sell to add additional work. Everyone was friendly and the coffee was great . Waited for the oil change and it was done within a reasonable time. work. Everyone was friendly and the coffee was great . Waited for the oil change and it was done within a reasonable time. More

Great dealership! I’ve had excellent experiences there. Sales, Service, and even the Finance Manager are all wonderful! I’ll continue to do business with this dealer in the future! Sales, Service, and even the Finance Manager are all wonderful! I’ll continue to do business with this dealer in the future! More

Your service is very poor. I pay for warranty but I don’t get any kind of good service from bmw dealers. Service department make an appointment for tire replacement. They sitting us there two hours after tha get any kind of good service from bmw dealers. Service department make an appointment for tire replacement. They sitting us there two hours after that they notice they have no tire for replacement. They can cancel the appointment before we go. They have no responsibility. More

It is an excellent dealership, great staff. Mr David was exceptional super patient with us and not the usual pushy sales person. I particularly liked the cleanliness of the dealership and the stafff was fo exceptional super patient with us and not the usual pushy sales person. I particularly liked the cleanliness of the dealership and the stafff was following covid protocols of masking. More

Cesar provided excellent service. The issue was taken care of promptly. The waiting area is pleasant and comfortable. I hope the dealership provides a courtesy vehicle if the wait is long. care of promptly. The waiting area is pleasant and comfortable. I hope the dealership provides a courtesy vehicle if the wait is long. More

Excellent customer service and friendly staff. Completed work in timely and satisfactory manner. And kept me updated on the progress and estimated time of completion work in timely and satisfactory manner. And kept me updated on the progress and estimated time of completion More

Sal was my advisor and he did a great job. Kept me informed of everything that was happening and arranged a rental for me. I am very pleased with the service. informed of everything that was happening and arranged a rental for me. I am very pleased with the service. More

My car has only been serviced by Ferman BMW and the service department is great. Personnel attentive and Christopher was most helpful on my last visit service department is great. Personnel attentive and Christopher was most helpful on my last visit More