Ferman BMW - Service Center

Service is always great and fast, Sal always meets and exceeds my needs. I love this dealership and how friendly they always are. Thank you! exceeds my needs. I love this dealership and how friendly they always are. Thank you! More

Stevon is extremely helpful and knowledgeable. He has always been very honest, forthright, and transparent when dealing with me regarding my BMW’s various service needs. always been very honest, forthright, and transparent when dealing with me regarding my BMW’s various service needs. More

Dealership was able to diagnose the issue with my air-conditioning and get everything replaced properly and efficiently great awesome working atmosphere at Fermans BMW air-conditioning and get everything replaced properly and efficiently great awesome working atmosphere at Fermans BMW More

Very professional and explained the service being completed. Completed the service when stated so I could have my car back. Thank you for your services of my car to ensure it back running again. completed. Completed the service when stated so I could have my car back. Thank you for your services of my car to ensure it back running again. More

Awesome service. They went out of their way to help me get my car fixed quickly. Nick was super friendly and accommodating. Would highly recommend. get my car fixed quickly. Nick was super friendly and accommodating. Would highly recommend. More

I first visited Ferman in 2002, and the quality of their customer service had an impact on me. Fast forward to 2021, and I made and appointment to bring my vehicle in to get serviced. The service was even b customer service had an impact on me. Fast forward to 2021, and I made and appointment to bring my vehicle in to get serviced. The service was even better than it was back in 2002. I have since recommended Ferman to three of my friends who are looking to purchase a BMW. I didn’t purchase my current BMW from Ferman, but I will continue my regular service visits with them, and I would absolutely purchase my next vehicle with them. More

Service department with Cesar explain really well the work needs to be done. Provide teansportation when is needed. Follow up to be sure everything is good and id I need anything else that they may of an work needs to be done. Provide teansportation when is needed. Follow up to be sure everything is good and id I need anything else that they may of any help. More

We were there for a tire repair. over two hours later i went to the service desk and saw our vehicle was out there parked. service dept. man never said car was ready and was nowhere to be found. I then w went to the service desk and saw our vehicle was out there parked. service dept. man never said car was ready and was nowhere to be found. I then went to the service desk and asked if our car was ready. The man said yes i was ready for some time. I then asked if he could check us out and he did. I do not know what happened to our first service person. More

Very professional, friendly and efficient! Chris explained everything to me in detail. Customer waiting area is top notch. I highly recommend Ferman BMW for servicing your vehicle. explained everything to me in detail. Customer waiting area is top notch. I highly recommend Ferman BMW for servicing your vehicle. More

Eno was great! I appreciated his help and follow up. Hopefully he will be my service tech on next visit. Thank you Eno for your help. Hopefully he will be my service tech on next visit. Thank you Eno for your help. More