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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,934 Reviews

3,934 Reviews of Ferman BMW - Service Center

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September 05, 2021

Great experience, great service, and wonderful staff!! Would return for service!! Would recommend to other friends who need service great store! Five out of Five More

by dylanjmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Tereso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur, Christopher Sanborn Jr.
Mar 30, 2022 -

dylanjmills responded

Thanks for the great experience!

September 04, 2021

Mr Cela was great. But at the end of the day a $500.00 service ,when up to $3000.00. I had brought the car two to three weeks before and BMW was asking around $500.. This time you found new problems. I More

by dezengo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eno Cela
September 04, 2021

You became family to me. I was praying for you guys from time to time. You kept me updated as the work progressed on my old BMW. More

by Papi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augie in Repairs
September 02, 2021

Jamie is superb ... always straight and up front with excellent customer service. She takes pride in her work and customers notice. She's without a doubt why I keep coming back to Ferman for service eve More

by hhwittje
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Excellent service, very competitive costs and quick turnaround. This was accomplished with additional work done by tinting the windows. The finished result was excellent and we decided to have our othe More

by NO2tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Divide Hart
August 26, 2021

Very helpful in service and any questions you haveThey Very helpful in service and any questions you have They always take care of customers and we feel welcomed when ever we need service Thx More

by gregglasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Good people with good values courteous friendly happy helpful group. Always a pleasure to deal with. Just a good group of people helping each visit. More

by pchace
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Cesar my servive advisor is the reason for the good review. As long as you have competent and caring service advisors in place, then no complains! More

by Anna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Great staff, great service, the prices were reasonable I will be back to your shop for my next service and BMW parts and gifts purchase More

by gilliamjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Berges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Enyeart, Christopher Sanborn Jr.
August 21, 2021

Jamie Anesse did an excellent job with the complications with Allstate Insurance Company requirements and the complications of the repair work and parts availability. Too More

by john@johngaydos.com
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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