Ferman BMW - Service Center

The service at Ferman BMW was outstanding.Both Sal The service at Ferman BMW was outstanding. Both Sal Graziano and Stevon Budhu were extremely professional and they answered all my questions. Stevon The service at Ferman BMW was outstanding. Both Sal Graziano and Stevon Budhu were extremely professional and they answered all my questions. Stevon showed me several things about the car that I wasn't aware of. This is excellent service!!! You are very fortunate to have both men as your team members! :) Because of this high level of service, we will continue to use this dealership as our preferred service facility. Thank you! :) TG More

Great service experience technician was very helpful explaining needs advise me on additional service needs I performed recommended service by technician and advisor. Very happy with the dealership I wi explaining needs advise me on additional service needs I performed recommended service by technician and advisor. Very happy with the dealership I will definitely come back and service and will keep purchasing my BMW’s from Ferman Thank you for a great experience! Malek and Cesar are a great asset to you company. More

Amberlyn was absolutely amazing! We had a complex issue with Safelite and she helped us so much. Amberlyn ensured our issue was fully fixed and she communicated with us so well each step of the way. with Safelite and she helped us so much. Amberlyn ensured our issue was fully fixed and she communicated with us so well each step of the way. More

Staff are courteous and helpful. Pick up and delivery of my vehicle was on time. Wish could get earlier /quicker date for servicing. Waited four weeks but understand staff issues my vehicle was on time. Wish could get earlier /quicker date for servicing. Waited four weeks but understand staff issues More

I had a very pleasurable experience with David and his Team. I didn’t go to the dealership to buy a car but rather get my car serviced. They made me a trade-in offer that I could not refuse so I went hom Team. I didn’t go to the dealership to buy a car but rather get my car serviced. They made me a trade-in offer that I could not refuse so I went home with a new car. The whole team was very helpful and polite and knowledgeable. Jazzer what is key to my electronics!!Thanks all and I’ll be seeing you soon for my servicing. More

Service and Parts staff help with finding correct brake pads for my upgraded M3 calipers for my BMW 335d. One other parts associate that found the brake pads. Thanks again! pads for my upgraded M3 calipers for my BMW 335d. One other parts associate that found the brake pads. Thanks again! More

Great experience with several of the service advisors and management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your maintenance and repairs. More

Great friendly service, they're attention to detail is phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. More

Every time we visit FERMAN BMW my wife and I are treated Every time we visit FERMAN BMW my wife and I are treated very well specially from Jemmy as soon as we arrive he always has a gentle and genuine welc Every time we visit FERMAN BMW my wife and I are treated very well specially from Jemmy as soon as we arrive he always has a gentle and genuine welcome We now have a new service advisor, very nice and very customer oriented…. Nice More

The employees at the Ferman BMW service department are professional and courteous. Customer issues are taken seriously and solutions provided.All our issues are always resolved as first-time BMW owners. professional and courteous. Customer issues are taken seriously and solutions provided.All our issues are always resolved as first-time BMW owners. More