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This rating includes all service center reviews, with more weight given to recent reviews.
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3,931 Reviews of Ferman BMW - Service Center
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October 11, 2021
Great customer service and nice atmosphere! The professionalism was there from my time of arrival throughout the entire experience. professionalism was there from my time of arrival throughout the entire experience. More
by ricardo.a.bailey
Verified Customer
October 08, 2021
From the moment when I parked my car before the service to the moment after completing of scheduled service they all deserve 5 stars. Great job - thanks to the moment after completing of scheduled service they all deserve 5 stars. Great job - thanks More
by mike.kortas
Employees Worked With
October 08, 2021
Kind courteous service attention to detail. Would recommend Ferman BMW without hesitation. Thank you. Andrew recommend Ferman BMW without hesitation. Thank you. Andrew More
by comrip52
Employees Worked With
October 07, 2021
Had great service and they worked around all the other things going on in my day. things going on in my day. More
by fkare1205
Employees Worked With
October 07, 2021
Always world-class service! Jamie always follows up, doesn’t miss any items mentioned, circles back as stated and communicates as promised. doesn’t miss any items mentioned, circles back as stated and communicates as promised. More
by FERMANBMW0
Employees Worked With
October 07, 2021
The Ferman team did a great job demonstrating great customer service. In particular ourtney on the service team and our BMW service leader Cesar! customer service. In particular ourtney on the service team and our BMW service leader Cesar! More
by conticasa
October 06, 2021
Was not very happy with my experience. My service advisor Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trip Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trips to Ferman, will not be back. More
by babyrattlesnake2
Employees Worked With
October 05, 2021
Friendly, no pressure staff that went above and beyond with their customer service. They answered all my questions in a timely manner! with their customer service. They answered all my questions in a timely manner! More
by jmcphail27
Employees Worked With
Other Employees :
Alex Wolf was my salesman, he was an absolute pleasure to work with!, Alan Mazur
October 04, 2021
Attentive service where they know your name and they always go out of their way to make sure your car is right the first time always go out of their way to make sure your car is right the first time More
by jbrantspence
Employees Worked With
