Ferman BMW - Service Center

Another great service experience, thanks to Sal! Sal is organized, efficient, & responsive. The loaner vehicle guy was friendly & quick! Happy with the experience! Sal is organized, efficient, & responsive. The loaner vehicle guy was friendly & quick! Happy with the experience! More

Sal is the only reason I come there. , he’s professional and a very lovely person. , he’s professional and a very lovely person. More

I had an exceptional experience with Cesar as my service advisor during my recent visit. He assisted me with an oil change and brake fluid change, and I couldn’t be more pleased with his professionalism and advisor during my recent visit. He assisted me with an oil change and brake fluid change, and I couldn’t be more pleased with his professionalism and attention to detail. From the moment I arrived, Cesar made the process seamless and stress-free. He was knowledgeable and took the time to explain everything clearly, ensuring I understood the services being performed. His friendly demeanor and genuine care for customer satisfaction really stood out. It’s clear that Cesar takes pride in his work and goes above and beyond to provide outstanding service. Thanks to Cesar, I left feeling confident that my car was in excellent hands. I highly recommend him to anyone in need of top-notch service! More

Very helpful and convenient. My service manager was terrific and the remodeled dealership looks great. My service manager was terrific and the remodeled dealership looks great. More

Service department has amazing customer service. Always keeps me informed with videos to show what work needs done and what may need to be done in the near future. They recently assisted me with n Always keeps me informed with videos to show what work needs done and what may need to be done in the near future. They recently assisted me with needing work done on my car because I couldn’t afford to get my headlight fixed. More

Sal is very Attentive to a customers needs. Meeting customers needs is his top priority Meeting customers needs is his top priority More

They did a good job getting me in in a timely manner, and the work was done quickly. the work was done quickly. More

Roy is always great to me and makes sure my needs with vehicle are addressed quickly and correctly. vehicle are addressed quickly and correctly. More

Charlie Fernandes went out of his way to answer our questions and treat us in an honest and forthright manner. The deal we got was fair and reasonable for both Ferman and us. questions and treat us in an honest and forthright manner. The deal we got was fair and reasonable for both Ferman and us. More

Sal is Always helpful and accommodating! Goes above and beyond! Everything was seamless! Thank you! Goes above and beyond! Everything was seamless! Thank you! More