Ferman BMW - Service Center

Professional experience from the greeting by the valet to working with the service representative. I will use Ferman for all of my service needs. working with the service representative. I will use Ferman for all of my service needs. More

My 550i is running better than ever! Great service as usual and the my car was ready quick, fast and in a hurry. usual and the my car was ready quick, fast and in a hurry. More

The best dealer ship in the world thanks to y’all I have a good car a good car More

Great service ...all around from the operator to picking up my car just great service up my car just great service More

Rosie our sales person, did an excellent job in presenting the vehicle to us and prepping it for us as well. presenting the vehicle to us and prepping it for us as well. More

The entire staff sales service And parts department all very pleasant and helpful. Made me feel like I. Was a family member Large beautiful service waiting area. Taking my BMW here is a pleasure very pleasant and helpful. Made me feel like I. Was a family member Large beautiful service waiting area. Taking my BMW here is a pleasure More

Took my car in for a scheduled oil change, asked how long it would take, they informed me about 2 to 2 1/2 hours. Came back after three hours they hadn’t even taken my car in. Forced me to get a rental car, it would take, they informed me about 2 to 2 1/2 hours. Came back after three hours they hadn’t even taken my car in. Forced me to get a rental car, went back the next day in the afternoon to pick up my car and it still hadn’t been taken into service for an oil change. Over 24 hours for what Jiffy Lube can do in 15 minutes, and still didn’t get the job started much less completed. Like many other BMW owners, my time is very valuable and limited. I did not appreciate 24 hours being wasted. The service manager apologized and said they would take care of me the following week, they never even called. More

Nick Hawk is fantastic as my service advisor. He is extremely helpful and is very courteous. extremely helpful and is very courteous. More

Excellent experience. Mari, the sales rep is great and very professional. He never pushed me to make my decision. very professional. He never pushed me to make my decision. More

Great service was done to my bmw 540i. Everything was very fast and professional. Thank you! very fast and professional. Thank you! More