Ferman BMW - Service Center

Ferman BMW is outstanding. Stevon Budhu took charge of our service issue and handled things to perfection. He even personally returned our X7 to our house and swapped it with the rental loaner. Thank yo our service issue and handled things to perfection. He even personally returned our X7 to our house and swapped it with the rental loaner. Thank you. More

Salvatore was great as usual. Ferman BMW gives outstanding customer service and is always there to help. Thanks again. outstanding customer service and is always there to help. Thanks again. More

The service at Ferman BMW is always the best. Sal gives great customer service and my car is always finished in a timely manner great customer service and my car is always finished in a timely manner More

My service advisor Courtney Devine was absolutely amazing. She always kept me informed and up to speed about the status, conditions and best service maintenance options for my car. She arranged for amazing. She always kept me informed and up to speed about the status, conditions and best service maintenance options for my car. She arranged for me to go into the service bay and talk to the technician working on my car, which was definitely a nice touch. I drive an M and am very particular about my car and the service experience. I am seriously considering ordering an M from Ferman simply based on the excellent vehicle service appointments I have had with Courtney. Thank you Courtney! More

Jamie Annese was very professional and polite. Their service was excellent and the dealership is very clean and comfortable... service was excellent and the dealership is very clean and comfortable... More

Sal was amazing. Great asset to BMW. Cannot ask for better customer service. Went above and beyond better customer service. Went above and beyond More

On point every time! No double talk, no wasting your time. Good service, great attitude! time. Good service, great attitude! More

Exceeded my expectations. Less work than I thought. Not about profit. I would go back. about profit. I would go back. More

Best Dealership I Been to they work with you on everything and they have good customer service everything and they have good customer service More

They are always customer focused my Service agent Courtney was knowledgeable and very informative I always enjoy my experience there Courtney was knowledgeable and very informative I always enjoy my experience there More