Ferman BMW - Service Center

Couldnt find my problem and then next day my serpentine belt busted 1300 dollars thanx belt busted 1300 dollars thanx More

Very friendly and efficient service! Cesar is great to work with and Alex is always attentive to our needs. work with and Alex is always attentive to our needs. More

The service advisor was Polite and explained the service performed. Ensured my understanding of work. performed. Ensured my understanding of work. More

Very happy with my service at BMW. Service advisor Jamie was very helpful, pleasant and professional. was very helpful, pleasant and professional. More

My service was to replace a tire and a standard 15,000 mile check up. What impressed me was the professionalism when the service consultant, Courtney, had to recover from a mistake in ordering a wrong ti mile check up. What impressed me was the professionalism when the service consultant, Courtney, had to recover from a mistake in ordering a wrong tire size. Mistakes happen, but her quick acknowledgment and correcting of the error made the difference - she handled it beautifully. The car was also meticulously cleaned - a nice feature. Thanks Ferman. More

the personalized attention .. the Extra attention to the personalized attention .. the Extra attention to detail and perfection at all levels was most appreciated... Service manager showed exceptio the personalized attention .. the Extra attention to detail and perfection at all levels was most appreciated... Service manager showed exceptional Won't end friend Linus.. More

My tire pressures had dropped due to cold weather. Jamie reminded me my oil change was due. We got bot corrected on this visit. Very efficient! reminded me my oil change was due. We got bot corrected on this visit. Very efficient! More

Sal was a pleasure to deal with. He expedited the service work. No issues with him. My suggestion is when you wash the cars the windows need to be toweled dried because without the towel dry there service work. No issues with him. My suggestion is when you wash the cars the windows need to be toweled dried because without the towel dry there are many water spots and we need to use glass cleaner to get rid of the spots More

Always courteous and on top of things. I like the coffee - cappuccino machine. Like that they did not try to upsell a lot of other services on my visit as that pretty much turns me against visiting you all - cappuccino machine. Like that they did not try to upsell a lot of other services on my visit as that pretty much turns me against visiting you all for my car’s needs. I put things off for that very reason. I feel respected when they address my service needs and do not try to milk more money out of the visit. Your prices are already too high or I’d have you do more. More