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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,934 Reviews

3,934 Reviews of Ferman BMW - Service Center

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January 18, 2022

Ferman BMW offers friendly people and great service. I’m always comfortable while waiting for my service to be done. More

by kristafox70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Sal is great to work with. Very accommodating when my new tires did not arrive on time. More

by TBRODERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

As a snowbird, having a dealership you can count on to look after you promptly and efficiently for sales and service removes the worry and aggravation. More

by dale30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, MJ
January 14, 2022

They do what they say they will do and for the price they quote you. More

by tara.burtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

I was in and out within an hour for a small repair on wheel just like promised. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Service manager was great, saved me $$$’s by acknowledging that I was correct in my diagnostics. More

by davisbmw1
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Took my wife's X3 in for backup camera activating while in drive, it was reprogrammed & corrected but that caused the outside mirrors to not collapse whe doors locked I brought it back a employee was ther More

by Bill
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Ferman BMW responded

Thank you for servicing with Ferman BMW Happy New year Happy Wife

January 13, 2022

The car went in for a recall, had no problems, Nick arranged for a Lyft driver to drive me home and pick me up upon completion More

by FCANEY
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

The most horrific “customer service” I have ever experienced at any dealership, including from the service manager himself. More

by Done
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Devine
January 09, 2022

Scheduled my recall and it was completed as promised. Washed and vacuumed. Great service here. Offered a Lyft if I didn’t have a ride More

by cbsoup123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Race Alley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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