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3,934 Reviews of Ferman BMW - Service Center
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Verified Customer
February 06, 2022
Ferman BMW was wonderful when I brought my car in for a problem with my engine. Sal, my service representative went Above and beyond in helping me with the transaction. He kept me posted throughout the ser problem with my engine. Sal, my service representative went Above and beyond in helping me with the transaction. He kept me posted throughout the servicing of my car. Highly recommend them! More
by c.benn2045
Employees Worked With
February 06, 2022
Always efficient and friendly. Sal has always been super helpful when I have gone in for service. Highly recommend working with him. super helpful when I have gone in for service. Highly recommend working with him. More
by LCHAP17156
Employees Worked With
February 05, 2022
Tyler Tucker was great to work with when purchasing the Fiat. Excellent customer service. I would recommend this dealership. Fiat. Excellent customer service. I would recommend this dealership. More
by ymcclain0
Employees Worked With
I don’t remember my finance persons name. He was very helpful!
February 01, 2022
Meets expectation. Service department representative contacted me before appointment regarding a software update that would take a while and did I need a car contacted me before appointment regarding a software update that would take a while and did I need a car More
by kwgms8
Employees Worked With
February 01, 2022
Best customer service ever! Service advisor Courtney is so nice and helpful,she really takes her time with a customer.Service technician Kyle found my cars problem right away and got it fixed really fast.T so nice and helpful,she really takes her time with a customer.Service technician Kyle found my cars problem right away and got it fixed really fast.The best service!Couldnt be more happy! More
by Agnes
January 30, 2022
We had good service , will reschedule here when service is needed again. Thanks for the good service is needed again. Thanks for the good service More
by beamertech4
Employees Worked With
January 30, 2022
Cesar is a very, very responsive service agent. I really appreciate his customer focus. I have two recommendations for the dealership: 1. The "kids" who help the service personnel like to stand aroun appreciate his customer focus. I have two recommendations for the dealership: 1. The "kids" who help the service personnel like to stand around as opposed to finding work they could be doing to better serve the customers. 2. After washing my car the "kids" left the car in the parking lot to dry resulting in water spots everywhere. There was hardly anyone at the dealership and the "kids" were just sitting around when they could have been drying the car. I would rather the dealership not wash my car if you are not going to dry it. More
by osu781
Employees Worked With
January 28, 2022
Always great service with Ferman BMW, they are friendly, with fast service. Any issue I have had has been resolved in a very timely manner. Thank you guys and girls at Ferman! with fast service. Any issue I have had has been resolved in a very timely manner. Thank you guys and girls at Ferman! More
by unreal6883
Employees Worked With
