Ferman BMW - Service Center

This was a actual arguement, mechanic prior did not put all the screws on my under panel, i had no clue till it came off and they blamed it on me, and now that they put it on again my ac just stopped worki all the screws on my under panel, i had no clue till it came off and they blamed it on me, and now that they put it on again my ac just stopped working, and was like that since pickup, i loved this place and trusted it wholeheartedly but now i question it. More

Great experience as always! Awesome customer service, I drive over an hour to Ferman BMW for maintenance on my X6. Cesar is my service advisor, he always welcomes you with a fri Awesome customer service, I drive over an hour to Ferman BMW for maintenance on my X6. Cesar is my service advisor, he always welcomes you with a friendly smile and is very knowledgeable and professional. Overall like the service at Ferman and will refer my family and friends. More

See above. I dont have 15 words. This section needs to change. Only 12 words? I dont have 15 words. This section needs to change. Only 12 words? More

Jamie Annese has been my service advisor for several years. She always greets the customer with a smile and I like her attitude. She listens to you and the service is completed in a timely manner with years. She always greets the customer with a smile and I like her attitude. She listens to you and the service is completed in a timely manner with good communication via text or phone call. More

My service, rep, Andrew, is the best! I won’t take my X4 anywhere else. I won’t take my X4 anywhere else. More

Service advisor Sal did a great job helping me the my cars service. Thanks again cars service. Thanks again More

Super nice people and very reliable. My favorite person to go to is Roy or BJ My favorite person to go to is Roy or BJ More

jjust unacceptable the way of selling me cards for the car and my car was delivered without tinted windows car and my car was delivered without tinted windows More

Excellent service from Client Advisor, Robert Chodorowski, and his Sales Manager. No high pressure. Quick response to all requests. Definitely recommend. Chodorowski, and his Sales Manager. No high pressure. Quick response to all requests. Definitely recommend. More

They get you in and out as fast as possible. Always friendly and do quality work. Nice environment too if you decide to stay. Always friendly and do quality work. Nice environment too if you decide to stay. More