Ferman BMW - Service Center

Excellent delivery process of the new car. Well organized and hassle free. Gary kept me informed every step of the way from before ordering till delivery of vehicle. Well organized and hassle free. Gary kept me informed every step of the way from before ordering till delivery of vehicle. More

Service was well provided. All was done very professionally. Quick and reliable. Excellent customer service from all. All was done very professionally. Quick and reliable. Excellent customer service from all. More

Andrew was excellent to work with. Overall I am happy with the serviced from the Ferman service team. Overall I am happy with the serviced from the Ferman service team. More

Alex and Mary were excellent and provided exceptional service for us and we got a great car service for us and we got a great car More

We experienced great service and a friendly environment. I'm glad I bring my vehicle here. I'm glad I bring my vehicle here. More

Sal it’s always personable, professional, and efficient with handling your service needs at Furman with handling your service needs at Furman More

Hey Sal. Sent this review along with the "5 Stars". The Ferman BMW Service Center is “Top of the Line”. Service Tech Sal Graziano is one of the main reason Sent this review along with the "5 Stars". The Ferman BMW Service Center is “Top of the Line”. Service Tech Sal Graziano is one of the main reasons for this. His knowledge, experience, and helpfulness always guarantees my car concerns and repairs will always be handled quickly and perfectly. More

great service visit. Problem easily resolved and back on the road in no time! They were kind enough to squeeze me in to ensure that I was safe on the road for travel the Problem easily resolved and back on the road in no time! They were kind enough to squeeze me in to ensure that I was safe on the road for travel the next day. Thank you!!! More

I can't say enough great things about the Ferman BMW team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I wan team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I want to give special thanks to Mary Jo Keller and Dan McDonald—their professionalism, warmth, and dedication truly stood out. Mary Jo was amazing from start to finish, ensuring I had all the information I needed and keeping things moving along, even with the unpredictable weather. She went above and beyond, staying in touch every step of the way, making sure I never felt left in the dark. Dan was equally impressive—his attention to detail and ability to navigate through any logistical challenges (including hurricane interruptions!) was remarkable. It’s rare to see such teamwork and commitment to customer service. He made what could have been a complicated situation feel effortless. Thank you, Ferman BMW, for not just getting me into my dream car but doing it with care, efficiency, and a level of service that exceeded all expectations. I highly recommend Mary Jo, Dan, and the entire Ferman BMW team—they're the best in the business! If you're looking for a dealership that truly puts customers first, regardless of the circumstances, Ferman BMW is the place to go. More

Sal in Service is reliable, friendly, helpful and accurate. The exact qualities I need in Service and I could ask for more. accurate. The exact qualities I need in Service and I could ask for more. More