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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,746 Reviews

3,746 Reviews of Ferman BMW - Service Center

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November 21, 2024

I am a repeat customer. Service is always excellent - service personnel do a great job at customer satisfaction. More

by rga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

We enjoyed the most outstanding service from our Sales Rep, Dave Mangano, and the Service & Parts Departments at Ferman BMW. More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Ferguson
November 21, 2024

Wonderful service, Brian provided exceptionally good service rectifying one of my concerns. I will be returning and would recommend without a doubt. More

by sjrewrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent service. Great mechanics. Nice people, especially BJ Ferguson! Will return for maintenance and repairs.👍 More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B J's brother
November 20, 2024

Had to come twice in two weeks for unrelated issues (flat tires) and each time, BJ and the rest of the service department did an amazing job on getting the car (my baby) back to perfect condition! Quick appo More

by siralexbenedict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Ferguson
November 20, 2024

Best service department ever. Great communication with the customer. Nick Hawk is excellent!!! Thanks you! More

by PREYSLERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Andrew Summerhill was excellent in every way. He was a pleasure to work with and he exceeded my expectations. More

by allen bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerhill
November 17, 2024

Excellent delivery process of the new car. Well organized and hassle free. Gary kept me informed every step of the way from before ordering till delivery of vehicle. More

by BMW loyal guy
Recommend Dealer
Yes
Employees Worked With
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Service was well provided. All was done very professionally. Quick and reliable. Excellent customer service from all. More

by cathy180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Andrew was excellent to work with. Overall I am happy with the serviced from the Ferman service team. More

by rrivera77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerhill
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