Ferman BMW - Service Center

The employees were nice and helpful. I’ll definitely be coming back for my service needs. I’ll definitely be coming back for my service needs. More

Roy Landis took such great care of me! He was willing to give me a ballpark figure of where my estimate would land so that I could know whether to include my insurance company in a claim o He was willing to give me a ballpark figure of where my estimate would land so that I could know whether to include my insurance company in a claim or not. The actual repair came in on the low end of what he told me it would be. He worked with me on the best time to get my car in for repair, and the work was completed on the same day, just as he said it would be! He arranged for a Lyft to take me home and one to bring me back to Ferman BMW when my car was ready! I would 100% want to work with Roy again. He was the greatest and I appreciate him so much! Roy also recognized That an error was displaying on my console and hooked me up with a “genius” to help me get it fixed! I wish I could remember the genius‘s name, because he was wonderful too! I will continue to do business with Ferman BMW in the future based on all of my experiences with them! More

Each person we talked to was very helpful and knowledgeable Picking up car was easy and respectful knowledgeable Picking up car was easy and respectful More

The salesman I worked with Dominick was outstanding. He answered all my questions and was very knowledgeable and professional. He answered all my questions and was very knowledgeable and professional. More

My service consultant is the best! !! That is why I continue to to take my business to Ferman, because of Sal !! That is why I continue to to take my business to Ferman, because of Sal More

I am on my fifth at BMW and couldn’t be more pleased with the salesman and service they have provided. I have never been disappointed at this dealership! the salesman and service they have provided. I have never been disappointed at this dealership! More

We thought a CPO 5 series from Ferman and could net be happier with the experience. Our Client Advisor. David Soto, was outstanding. Shawn Mazzoni, Pre-owned Manager was a pleasure to work with. Genius happier with the experience. Our Client Advisor. David Soto, was outstanding. Shawn Mazzoni, Pre-owned Manager was a pleasure to work with. Genius Leah was patient and very helpful. Highly recommend these folks! More

Everyone at the dealership has been professional from the very beginning empathetic towards any problems and I'm satisfied with the service very beginning empathetic towards any problems and I'm satisfied with the service More

Very helpful staff whenever I have a question on my new car. Charlie is an Awesome salesman! He kept me updated throughout the car build at every point! Very professional, personable. Just a great guy! The car. Charlie is an Awesome salesman! He kept me updated throughout the car build at every point! Very professional, personable. Just a great guy! The genius that helped acquaint me with my car was also wonderful! He spent over 90 minutes with me over 2 days! He was responsive to phone calls and provided great direction! The financial gentlemen I worked with were both great! I can’t say enough about this dealership! More

Nick hawk in service is the Best, so honest and communicative! We will continue to purchase cars from Ferman because of him! communicative! We will continue to purchase cars from Ferman because of him! More